Summary
Overview
Work History
Education
Skills
Career Accomplishments
Professional Experience
Timeline
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Paul Lorenzana

Palmdale,CA

Summary

Dynamic Store Manager at RITE AID CORPORATION with proven expertise in inventory management and team building. Recognized for enhancing sales forecasting accuracy and fostering a high-performance culture among associates. Committed to driving profitability through strategic planning and effective employee training, ensuring compliance and exceptional customer service.

Overview

34
34
years of professional experience

Work History

Store Manager

RITE AID CORPORATION
Los Angeles, CA
04.1991 - Current

Education

B.S. Degree - Marine Biology

UNIVERSITY OF THE PHILIPPINES
Quezon City, Philippines

MBA - Business Administration And Management

University of The People

Skills

  • Communications: Ability to convey information clearly through both written and verbal skills
  • Inventory Management
  • Sales Forecasting
  • Payroll Administration
  • Employee Training
  • Customer Service
  • Conflict Resolution
  • Regulatory Compliance
  • Data Analysis
  • Performance Evaluation
  • Business Relations: Able to establish strong rapport for effective and professional relationships
  • Goal-Oriented: Strives to increase profitability through streamlining underperforming businesses
  • Training Techniques: Executes strong instructional guidance vital toward management operations
  • Team Building: Recognized for encouraging associates to perform at their highest production level
  • Strategic Planning
  • Relationship Building
  • Employee Motivation
  • Verbal and Written Communication
  • Leadership Development
  • Performance Evaluation and Monitoring
  • Time Management
  • Team Building and leadership
  • Transferable Skills

Career Accomplishments

  • National Leader for Children's Miracle Network Campaign year after year
  • Recipient of Merchant of the Year Awards, Multiple Times
  • District Trainer & Mentor for Managers, 2005-Present
  • Top EBITDA Store Year after Year
  • Group Leader for Five Stores in the Region

Professional Experience

  • Successfully trains/develops Trainee and Promotional Managers in Administrative, Operational and Staffing Functions.
  • Oversees, plans, and executes all corporate directives accordingly and in a timely manner for successful results.
  • Prepares, completes, and reviews statistic data pertaining to Profit & Loss, Budget, Sales, and Financial Statements.
  • Communicates with cross-collaborative leadership professionals and critical business units (Legal, and Compliance) to drive business results.
  • Guide and foster a customer centric culture by providing exceptional service to meet customer experience goals.
  • Interview, hire and lead future associated by providing performance feedback.
  • Facilitate Change Management by effectively communicating, training, and implementing a support structure for store teams.
  • Drive process improvements, including implementing innovative store promotions and establishing a customer relationship system to communicate new product offerings.
  • Analyze operating reports/documents and make recommendations how to improve store performance and implement plans.
  • Ensure on-the-job safty of all employees and treatment for employee injuries sustained on the job.
  • Ensure compliance in all state and federal regulatory policies and procedure i.e. HIPAA, HazWaste, OSHA, etc.

Timeline

Store Manager

RITE AID CORPORATION
04.1991 - Current

B.S. Degree - Marine Biology

UNIVERSITY OF THE PHILIPPINES

MBA - Business Administration And Management

University of The People
Paul Lorenzana