Goal-driven Construction Management Professional dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work.
Overview
38
38
years of professional experience
Work History
Sales Associate
Lowe's
01.2022 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Achieved perfect attendance and on-time record.
Maintained records related to sales, returns and inventory availability.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Tracked stock using company inventory management software.
In Home Sales Representative
Sears Home Improvement
06.2011 - 06.2012
Increased sales by offering advice on purchases and promoting additional products.
Retained excellent client satisfaction ratings through outstanding service delivery.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Developed and delivered engaging sales presentations to convey product benefits.
Operations Manager
Dtag, Inc. & Avis
07.2000 - 05.2009
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Reviewed shift reports to understand current numbers and trends.
Investigated and resolved departmental non-conformances.
Trained new employees on proper protocols and customer service standards.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Regional Construction Manager
Jim Walter Homes
09.1995 - 05.2000
Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget constraints.
Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
Verified completed projects met approved time, quality and cost estimates.
Surveyed sites to determine material needs and accurately manage inventories and budgets.
Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns.
Managed homebuilding construction through all phases to coordinate delivery of quality homes meeting both company and customer expectations.
Evaluated subcontractor bids and identified most qualified and economical candidates, establishing advantageous contracts and cutting costs.
Construction Management/General Contractor
US Homes, Sam DeCarlo, Inc., Entrepreneur
03.1978 - 05.2000
Hired and oversaw subcontractors to meet project needs.
Kept site work safe and in line with budget, schedule and applicable building codes.
Assessed commercial and residential project plans, spoke with clients or designers and visited job site to better understand project scope and client desires.
Managed talented teams of electricians, carpenters, plumbers and other craftsmen on commercial and residential projects.
Obtained building and specialty permits from local jurisdictional agencies.
Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
Implemented systems to improve process efficiency and reduce project duration.