Administrative Officer and Executive Assistant with 20 years’ experience leading Department of Defense teams across domestic and international organizations. Effective at incorporating creative training and leadership techniques to achieve business objectives in a customer focused industry, while managing special projects and operational support that improve organizational efficiencies to meet deadlines and budgetary requirements.
Overview
12
12
years of professional experience
Work History
Senior Enlisted Advisor
Military Entrance Processing Station
06.2022 - Current
Advisor for a customer focused Military Entrance Processing Station which accesses mental, physical, medical, and morale health of 4200 military recruits annually.
Responsible for employee hiring and onboarding, appraisals, workforce development, training and HRIS system management, review of medical and accessions databases, and inventory management of a multi-million-dollar facilities and supplies budget
Achieves over 150% of student testing goals annually through collaborative partnerships with multiple high schools, districts, and institutions of higher education
Creates organizational training activities and operations plans, ensuring director and staff remain in 100% compliance with federal, state, and local medical and labor laws
Develops contract quality assurance strategies for two government contract vendors, reviews contractor invoices, budgets, surveys, and quality assurance to enhance customer satisfaction
Leads innovation committee responsible for analyzing metrics and productivity to inspire problem solving and process improvement, resulting in the highest qualification rate of applicants in the region
Analyzes Oracle based HRIS system and applicant healthcare records system to create informed decisions on applicant service worthiness; manages intranet, internal workflow, revenue cycles, operations database, company social media page, and creates presentations through Microsoft Word, Excel, and PowerPoint.
Assistant Inspector General
United States Army Recruiting Command
04.2019 - 06.2022
Thoroughly Conducted administrative inspections for a global recruiting agency, addressing regulatory and policy compliance of employee compensation and benefits, union binding agreements, DEI programs, talent acquisition, HRIS administration, evaluations, promotions, records management, personnel accountability, and wellness’ programs
Function independently to conduct 26 annual inspections on federal policy and procedures, saving the client $300K through the discovery of personnel pay and accounting irregularities
Published written reports and executive summaries providing a nexus for inspection discrepancies and developed monthly newsletters for senior leadership on more efficient ways to implement HR strategy
Aligned command administrative policies with the Department of Army, providing teaching and training to operation managers enhancing promotion potential for junior employees.
Senior Executive Administrative Assistant
The Adjutant General Directorate
01.2016 - 01.2019
Managed a three-member Administrative support staff for the Adjutant General Office of the United States Army, Commander of the Physical Disability Agency, and Director of the United States Military Postal Agency, responsible for admin support to include managing correspondence and office paperwork, manage calendars, scheduled appointments planning travel arrangements such as booking flights, hotels, and transportation for domestic and international travel, completing inventories and expense reports, operational analysis, schedule meetings, policy and documentation review, and scheduling public relations events
Prepared meetings for three executives of the military service, to coordinate strategic initiatives for the Army’s workforce; received accolades for operational foresight from Pentagon and Foreign Military Guests
Developed 43 public relations events for the Adjutant Generals of the Army, scheduling speaking engagements and mentoring sessions for 6K+ personnel across 24 military instillations
Administered Army workforce development guidance to the Adjutant General Office and staff directors to make strategic decisions on behalf of a one million employee workforce.
Senior Human Resources Manager
5th Armored Brigade
01.2014 - 01.2016
Supervised a seven-member team that coach part-time employees on HRIS systems, total rewards and benefits, promotions, casualty assistance, evaluations, personnel accountability, postal and mail processes, and operations training for managers deploying in support of contingency operations across three continents
Created operations and training plans for 180 management team members, resulting in every member becoming certified to deploy to their theatre of operation
Conducted 14 training sessions for post leadership on changes to the Army evaluation system, allowing 1300 managers to leverage systems that enhance promotion potential for junior personnel
Improved a digital workforce tracking and assignment system which allowed managers better transparency of workforce and allowing managers to have real time transparency of workforce and talent management for military personnel, decreasing employment gaps by 11% in two years.
Drill Sergeant
701st Military Police Battalion
01.2012 - 01.2014
Managed a three-member team directly responsible for the occupational training and onboarding of 300 Soldiers in 19-week cycle training programs, developed military police proficiencies in weapons qualification, tactics, financial readiness, professionalism, attention to detail, and other institutional indoctrination processes
Designed recruit instructional programs to motivate training for high performance teams on weapons handling techniques, weapons systems care and activities, and advanced situational firing techniques, resulting in the successful qualifying of 480 Soldiers on the M4 and 9MM with zero safety incidents
Enhanced organizational logistics capabilities through the procurement of supplies for 1000 employees to enhance wartime simulations, saving the organization $28K over a two-year period
Provided superior training instruction and communication for 480 entry level employees through persistent enforcement of military standards, resulting in 4 of 6 platoons being recognized as the honor platoon, and receiving recognition as the Drill Sergeant of Cycle.
East Tennessee Military Affairs Council, Knoxville, TN, 2022 - Present, Company Lead, Serves as a company lead, enhancing organizational reputation within the local community by providing military capabilities and services to support military veterans and their families across the East Tennessee Community. Volunteered 100 hours annually toward promoting the military culture and appreciation for veterans in the community, increasing military recruitment and propensity for people to serve across the region. Recognized by the council as the military member of the year for 2022 for collaborating with the local community during the national Medal of Honor Society event, designed to celebrate the achievements and sacrifices made by our nation’s Medal of Honor recipients.