Paul Lupo

• Maintain consistently store-fronted and stocked aisles.
• Display knowledge of product location and information to guests, and walk guests to said location.
• Quickly stock products in an efficient manner, help build displays, and maintain store process standards.
• Train Store Support Team Members on their shadowing days.

⦁ Helped guide the team in becoming Store Process Certified.

⦁ Building a strong relationship with team members and helping create a positive work environment.

⦁ Delegating tasks thoroughly and staying organized throughout daily tasks.

⦁ Using Excel to make team member schedules, production logs, and organized product charts.

⦁ Training staff on various positions, displaying excellent guest service, expanding knowledge on products, understanding and enacting sensible cross-merchandising to increase sales and unit growth%.

⦁ Supporting team leader, displaying good communication skills, and taking the initiative to meet deadlines.

⦁ Showcasing the ability to pick up new tasks quickly and staying motivated to continue learning and developing skills.

⦁ Helping delegate tasks to team members to ensure that the bakery is working efficiently as a whole.

⦁ Trained on Par Batch Production Logs, Short-walks, Allergen Walks, Planograms, Food-Safety Self-Audits, etc.

⦁ Assisting Team Leader in various tasks and communicating to store leadership throughout each day.

⦁ Cross-Trained on most positions in bakery.

⦁ Demonstrated ability to be cross-trained on any bakery position that needed assistance.

⦁ Team player, answering emails, phone calls, and in-person clientele.

⦁ Able to follow tasks efficiently, keep a positive attitude throughout our busiest seasons, and remain focused throughout each work day.

⦁ Being able to delegate tasks and help coworkers stay on task, hold wedding consultations with professionalism, helping customers reach a goal for their vision, increasing sales through creative discussion with clientele.

⦁ Working the register, multitasking between making pastries and cakes, serving in-house customers, taking phone calls, and responding to emails.

⦁ Displaying leadership skills, able to answer questions quickly, and able to work with a large diversity of clientele and coworkers.

• Continuously demonstrating teamwork, communication, and multitasking in a strenuous and fast-moving environment.
• Ensured that all dishes were prepared according to recipe specifications.
• Adhered to sanitation policies at all times when handling food products.
• Working under pressure, serving a variety of clientele in a professional manner, and adapting to constant change throughout each shift.
• Communicated effectively with other staff members regarding orders and menu changes.

⦁ Working under the instruction of the owner, staying organized, completing tasks in a timely fashion, maintaining a positive working relationship with coworkers.

⦁ Being able to discuss and help a customer reach a goal to achieve the most efficient sales, P.O.S. system experience, and working quickly with numbers and prices.

⦁ Ability to notice the fine details and efficiently eliminate the chance for error, work independently on tasks without having to consult others for assistance, and learning new tasks quickly.