Paul Luzynski
Leesburg,FL
Summary
Dedicated healthcare leader committed to delivering outstanding patient-centered care and achieving desired business outcomes. Innovative and creative problem solver who excels at integrating technological solutions to clinical and administrative operations.
Overview
21
21
years of professional experience
Work History
Care Center Manager
The Villages Health
12.2017 - Current
- Oversee all aspects of The Villages Health primary care center
- Lead a team of 60 employees consisting of primary care physicians, advanced practice providers, behavioral health therapists, audiologist, and related support staff
- Manage care center budget to achieve financial goals in a full risk, value-based healthcare model
- Responsible for human resource functions within care center
- Maintain Net Promoter Score of 97 every month
- Achieve the triple aim of healthcare, including better health outcomes, lower cost, and excellent patient experience
- Represent The Villages Health as a V-bassador, a select group of leaders from all divisions of The Villages tasked with ensuring core values are demonstrated, taught, and upheld
- Implemented rules-based scheduling software and digital front door initiative
- Facilitated Covid testing sites throughout the community
- Manage companywide softball team.
Lead Clerical Supervisor
The Villages Health
08.2013 - 12.2017
- Hired and trained additional clerical supervisors to sustain the growth of The Villages Health
- Standardized clerical functions between care centers
- Developed company-wide intranet with other team members to facilitate communication
- Collaborated with IT to identify and implement technological needs
- Implemented student internship program for Health Service Administration students
- Hired as the first Clerical Supervisor of The Villages Health to oversee all clerical functions.
Adjunct Professor, Business and Technology
College of Central Florida
01.2020 - Current
- Instructor for Healthcare Management Program.
Assistant Store Manager
Golfsmith
Store Manager
Linens’N’Things
04.2003 - 08.2013
Patient Transportation and Human Resources Department Internship
Florida Hospital
08.2012 - 05.2013
Education
Bachelor of Science, Cum Laude, Health Services Administration -
University of Central Florida
05.2013
Associate of Arts, General Studies -
Valencia College
12.2010
Skills
- Operations Management
- Managed Care
- Organizational Development
- Health Information Systems
- Employee Recruitment and Hiring
- Staff Management
- Training and mentoring
- Critical Thinking
- Schedule Management
- Patient Relations
Timeline
Adjunct Professor, Business and Technology
College of Central Florida
01.2020 - Current
Care Center Manager
The Villages Health
12.2017 - Current
Lead Clerical Supervisor
The Villages Health
08.2013 - 12.2017
Patient Transportation and Human Resources Department Internship
Florida Hospital
08.2012 - 05.2013
Store Manager
Linens’N’Things
04.2003 - 08.2013
Assistant Store Manager
Golfsmith
Bachelor of Science, Cum Laude, Health Services Administration -
University of Central Florida
Associate of Arts, General Studies -
Valencia College
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