Paul Madrid
Fort Collins,CO
Summary
Versatile and results-driven professional with a proven track record at companies like Amazon Flex, adept in route management and equipment maintenance. Excels in customer service, enhancing satisfaction through efficient and timely deliveries. Demonstrated ability to improve operational efficiency by over 30%, leveraging strong work ethic and exceptional problem-solving skills.
Overview
7
7
years of professional experience
Work History
Lawn Care Technician
Self Employed Writer
02.2023 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
Delivery Driver
Amazon Flex
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Food Delivery Driver
Nosh
08.2022 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Navigated efficiently through various routes for timely food deliveries.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Delivery Technician
Apria Healthcare Independent Contractor
01.2023 - 04.2024
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Reduced loading times by organizing products according to their destination prior to departure.
- Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
- Supported other departments within the organization when needed, demonstrating teamwork and versatility.
- Managed paperwork accurately, including invoices, delivery receipts, and logbooks.
- Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
- Reduced fuel expenses by utilizing route planning software and employing fuel-efficient driving techniques.
- Deliver medical equipment to patients that need oxygen concentrators, oxygen tanks and oxygen accessories.
Equipment Operator
Wise Services
01.2019 - 05.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
Line Assembler
Express Employment Professionals
03.2018 - 12.2018
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
Education
Pueblo Community College
Cañon City, COSkills
- Equipment maintenance
- Strong work ethic
- Driver's license
- Customer service
- Watering lawns and trees
- Physically fit
- Route management
Timeline
Lawn Care Technician
Self Employed Writer
02.2023 - Current
Delivery Driver
Amazon Flex
01.2023 - Current
Delivery Technician
Apria Healthcare Independent Contractor
01.2023 - 04.2024
Food Delivery Driver
Nosh
08.2022 - Current
Equipment Operator
Wise Services
01.2019 - 05.2022
Line Assembler
Express Employment Professionals
03.2018 - 12.2018
Pueblo Community College
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