PAUL-MARIE RAYMOND
Oviedo,FL
Summary
Effective Practice Manager successful at handling high-volume multi-specialty medical offices. Pursuing similar position where exemplary patient focus and outstanding telephone skills can be well-utilized. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Forward-thinking professional bringing more than ten years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Paraprofessional
ALS Education
Orlando, FL
12.2019 - Current
- Responsible for assessing, testing, and placing foreign students in appropriate programs to help them better assimilate English as second language
- Promote student learning by providing individualized and small group support to reinforce classroom topics
- Mark homework assignments, tests, and special projects to communicate grading
- Assist principal and teachers during meetings and conferences with translation in Haitian Creole, French, and Spanish
- Prepared instruction materials, constructed bulletin boards and set up work areas
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
Administrator
Anne’s Home ALF
Winter Springs, FL
11.2018 - 11.2019
- Managed facility medication stocks, including conducting counts, labeling products and maintaining controls
- Managed facility and ensure company was in compliance with AHCA regulations
- Maintained files, contracts, licenses and ensure compliance documents were up-to-date Trained new personnel, encouraged and lead team of home attendants
- Targeted new customers to grow geographic reach and increase revenue
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
Chief Operating Officer
Heart Care Consultants
Brooklyn, NY
08.2012 - 01.2019
- Revitalized business plans and realigned company objectives to increase overall revenue
- Responsible to call each patient after hospital stays, after procedures or clinic visit to ensure their wellbeing
- Also available 24/7 for high risk cardiac patients to facilitate transport to and from hospital if needed Set and administered annual operating budget, consistently maintaining controls and preventing overages
- Oversaw, guided, trained, mentored, encouraged, motivated, oriented and enjoyed working with over fifty staff members including physicians and nurses
- Ensured company complied with state policies and government regulations.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in team-building activities to enhance working relationships
- Resolved problems, improved operations and provided exceptional service
Medical Assistant Float/ Liaison
The Brooklyn Hospital Center
Brooklyn, NY
06.2012 - 12.2012
- Checked patients in and out, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Successfully communicated with entities inside and outside of business.
- Monitored, communicated and coordinated objectives of The Brooklyn Hospital Center
- Increased program outreach by building strong relationships with educators and community.
- Forged and cultivated productive relationships with community members and potential partners.
Medical Assistant/Navigator
Brooklyn Hospital Center
Brooklyn, FL
02.2012 - 08.2012
- Navigator and liaison for The Brooklyn Hospital Center
- Clinical: performed Routine and stat EKGs, holter monitoring placement, treadmill stress testing, Ankle Brachial Index (ABI), 6-Minute walk tests, sleep study, monitoring of vital sign, completed review of systems, post-procedural wellbeing assessment, prescription refills
- Administrative: performed Electronic Health Record (EHR) updating, input health insurance processing, verification of health insurance, prior authorization acquisition, patient check-in and check-out
- Patient care liaison: Cardiovascular resource navigator, facilitated clinic appointments, scheduling of patient procedural appointments, ensuring a high inpatient conversion and outpatient cardiovascular reversion rate, ensured physician was compliant with satellite clinics and hospital rules, maintained credentialing and recorded data on continuation of education.
Research Assistant
Brooklyn Hospital Center
Brooklyn, NY
02.2012 - 06.2012
- Prepared and edited reports, presentations and articles using MS Word and PowerPoint
- Contributed to research data pool by collecting and organizing information from various sources
- Managed critical paperwork such as informed consent forms and personal waivers
- Screened potential subjects to determine suitability for studies
- Kept organized records, maintained inventory of equipment and materials.
- Handled over 60 calls per day to address customer inquiries and concerns
- Proved successful working within tight deadlines and fast-paced atmosphere
General Medical Assistant
AFAM Comprehensive Healthcare Group
Brooklyn, NY
01.2011 - 08.2012
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients, ordering supplies, organized charts, documents, and supplies to maintain team compliance.
- Led patients to exam rooms, answered general questions, and prepared patients for physician by explaining process
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues
- Contributed to proper practice operations by triaging patients by severity of medical complaint
- Cleaned, restocked, and prepared exam rooms and medical equipment.
Education
Bachelor of Science - Nursing
Advent Health University
05.2025
No Degree - Medical Assisting
Career Institute of Health And Technology
06.2011
High School Diploma - undefined
North Miami Senior High School
06.2008
Skills
- Operational Oversight
- Executive Leadership
- Change and Growth Management
- Expanding Territories
- Leadership and People Development
- Clinical and Operational Judgement
- Social Perceptiveness
- Charting Expertise
- HIPAA Compliance
- Insurance Claims
Certification
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB)
Basic Life Support (BLS) certified
Languages
French
Native or Bilingual
HAITIAN CREOLE
Native or Bilingual
Spanish
Professional Working
Timeline
Paraprofessional
ALS Education
12.2019 - Current
Administrator
Anne’s Home ALF
11.2018 - 11.2019
Chief Operating Officer
Heart Care Consultants
08.2012 - 01.2019
Medical Assistant Float/ Liaison
The Brooklyn Hospital Center
06.2012 - 12.2012
Medical Assistant/Navigator
Brooklyn Hospital Center
02.2012 - 08.2012
Research Assistant
Brooklyn Hospital Center
02.2012 - 06.2012
General Medical Assistant
AFAM Comprehensive Healthcare Group
01.2011 - 08.2012
Bachelor of Science - Nursing
Advent Health University
No Degree - Medical Assisting
Career Institute of Health And Technology
High School Diploma - undefined
North Miami Senior High School
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