Paul Marrero
Crawfordville
Summary
Senior Officer Specialist with the Federal Bureau of Prisons, skilled in crisis management and program development. Proven track record in conflict resolution, fostering positive relationships with staff and inmates. Successfully implemented security protocols that enhanced safety and reduced incidents, while mentoring junior staff to achieve their professional goals.
Overview
25
25
years of professional experience
Work History
Lawn Care Self Employed
Self
Crawfordville
08.2021 - Current
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently.
Correctional Officer
FCI Tallahassee
Tallahassee
09.2019 - 07.2021
- Supervised inmate activities and maintained order within correctional facility.
- Conducted regular inspections of facilities and reported safety hazards.
- Collaborated with staff to develop and implement security protocols.
- Responded to emergencies and coordinated crisis intervention efforts.
- Documented incidents and prepared reports for administrative review.
- Assisted in inmate rehabilitation through counseling and support programs.
- Facilitated communication between inmates and legal representatives during visits.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Performed head counts, checking cells for missing inmates.
- Distributed commissary items and dispensed prescribed medication to prisoners.
Senior Officer Specialist
Federal Bureau of Prison/Federal Correctional Institution Mariana
Mariana
10.2016 - 09.2019
- As a Senior Officer Specialist for the Federal Correctional Institutional, Mariana I work with Felons that display extraordinary levels of criminal sophistication, and pose extraordinary threats of escape, planned violence, or continuing criminal enterprise. The custody levels range from minimum security (campers) all the up to high security (penitentiary).
- My duties require a high degree of managerial skills, leadership in program planning, coordination and skill in developing and maintaining effective working relationships with the public.
- I consistently lead, guided, motivate, trained, and advise junior staff regarding their job performance. To accomplish this, I offer constructive criticism in areas of weakness and suggest new or improved ways of accomplishing their task.
- I have been successful at establishing relationships by using praise and motivation when dealing with both staff and inmates. This gives them a sense of accomplishment and encourages them to continue their positive approach.
- When assigned to a correctional post that requires constant supervision of inmates, I motivate the inmates by counseling them on how to take advantage of the programs offered in the institution and to achieve their goals so they might become productive citizens when they return to society.
- Due to the large Hispanic population at this facility, my Spanish speaking abilities have aided me in my daily duties as a Correctional Officer. I have been assigned too many different job posts which necessitated my bilingual skills and the ability to express myself clearly. Many times my duties entailed the transmission of verbal communication to both staff and inmates.
- As the Visiting Room Officer, I dealt with inmates and visitors on a daily basis. On this post, it is imperative to exercise diplomacy when dealing with the public. I also worked hand in hand with the various unit teams in order to maintain an up to date visiting program to allow for fewer mistakes and more time to deal with people in my area of concern.
Correctional Counselor
Federal Bureau of Prisons/Federal Correctional Complex Hazelton
Bruceton Mills
06.2006 - 10.2016
- As a Correctional Counselor at the FCI, my responsibilities are day to day operation of the inmates in my unit. I continually review all visitation forms to ensure accuracy and submit potential visitor names into the National Crime Information Center (NCIC) database.
- My current duties include: Submit memorandums to the Warden and other Executive staff for those individuals who would be a threat to the safe and the secure running of the institution for approval or disapproval.
- Set up and coordinate attorney visits.
- Being part of the Unit Disciplinary Committee (UDC), I conduct UDC hearings when inmates receive incident reports for any disciplinary infractions they have incurred.
- It is my responsibility to coordinate with the institution’s warehouse and the safety manager to assure all orders and supplies are distributed to the appropriate units.
- As a certified Basic Prisoner Transport (BPT), I have experience dealing with the inmate and hospital staff, which has allowed me to provide and receive the proper communication skills to communicate with the community at hand.
- Maintain inmate accountability, assign jobs and conduct safety and sanitation inspections on a daily, weekly and monthly basis.
- It is my responsibility to collaborate with individual inmates, as well as other departmental staff, to make sure inmate needs are being handled in the appropriate manner.
- Currently I have developed a resource center that has been an asset for the inmates to develop strong literacy skills and build a peer to peer collaboration. Through this process and under my direction we currently have developed twenty five (25) curriculums to include the following classes.
- Outreach and communication has been established with the U.S. Department of Justice Attorney and First Assistant United Re-Entry Coordinator whom I have had the opportunity to work with on a day to day basis in order to help strengthen and build relationship in order to have a successful re-entry process for both the institution and inmate.
- Under my direction I have been able to establish a partnership with West Virginia University Department of Criminology several professors to bring a series of educational classes and programs that can educate inmates with the prevention of recidivism.
Senior Officer Specialist
Federal Bureau of Prisons/ USP Hazelton
Bruceton Mills
01.2005 - 06.2006
- As a Senior Officer Specialist for the United States Penitentiary-Hazelton, I work with Felons that display extraordinary levels of criminal sophistication, and pose extraordinary threats of escape, planned violence, or continuing criminal enterprise. The custody levels range from minimum security (campers) all the up to high security (penitentiary).
- My duties require a high degree of managerial skills, leadership in program planning, coordination and skill in developing and maintaining effective working relationships with the public.
- I consistently lead, guided, motivate, trained, and advise junior staff regarding their job performance. To accomplish this, I offer constructive criticism in areas of weakness and suggest new or improved ways of accomplishing their task.
- I have been successful at establishing relationships by using praise and motivation when dealing with both staff and inmates. This gives them a sense of accomplishment and encourages them to continue their positive approach.
- When assigned to a correctional post that requires constant supervision of inmates, I motivate the inmates by counseling them on how to take advantage of the programs offered in the institution and to achieve their goals so they might become productive citizens when they return to society.
- As the Visiting Room Officer, I dealt with inmates and visitors on a daily basis. On this post, it is imperative to exercise diplomacy when dealing with the public. I also worked hand in hand with the various unit teams in order to maintain an up to date visiting program to allow for fewer mistakes and more time to deal with people in my area of concern.
Correctional Officer/Senior Officer
Federal Correctional Complex Coleman
Coleman
03.2001 - 01.2005
- During my employment at FCC Coleman as a Correctional Officer, I have prepared many reports, filled out forms and documented pertinent information in reference to any irregularity in the institution.
- The reports and/or documentation have consisted of the following: Memorandums, Security Reports, Incident Reports, Confiscation Forms, Census Counts, Inmate Property Forms, filled out Travel Vouchers, Work Performance Rating Sheets, Daily Records, reporting abnormal activities in Log Books, issue Written Passes and Receipts, Safety Talk Sheets, submitted suggestions for improvements within the institution, Work Request Forms, Supply Requisition Forms, and have inputted data into the computers.
- I have taken the initiative to familiarize myself with the typewriters and computers available in the institution in order to submit all necessary paperwork in a professional fashion and at the same time hand them in a timely basis.
- All of these reports are investigated by my supervisors and other fellow officers so they must be written effectively to convey the point and to only include the pertinent facts.
- Due to the large Hispanic population at the complex, my Spanish speaking abilities have aided me in my daily duties as a Correctional Officer. I have been assigned too many different job posts which necessitated my bilingual skills and the ability to express myself clearly.
- I have delegated responsibilities to staff and inmates, respectfully, clearly detailing job duties together with policy and procedure compliance.
- I have found out through the follow-up given, that the messages have come through clearly and accurately resulting in getting the job completed according to policy.
- Also, while supervising inmates, many duties have consisted of conveying specific instructions regarding their job performance, safety procedure, fire safety, their understanding of my expectations, medical emergencies, completion of task in a timely manner, and the orientation of new inmates.
- I have been able to effectively communicate with inmates during the midst of minor disputes amongst each other resulting in the resolution of the situation in the proper manner.
- I have created conditions for self-motivation, allowed self-direction, and solicited ideas from inmates for the betterment of their own benefit.
Education
High School or equivalent - General
Sachem High School
Ronkonkoma, NY06.1983
Skills
- Conflict resolution
- Crisis management
- Security protocols
- Incident reporting
- Program development
- Public relations
Affiliations
- Angel Food Ministries, Distribution manager/Board member
- Taylor County Project HOP2E, Assistant coordinator/Project Developer
References
- Jennifer Saad, Professional, 304-379-1500
- Rhonda Domas, Professional, Not specified
Languages
Advanced, Novice, Intermediate
Additional Information - Awards
- Special Act Award, 09/01/15
- Special Act Award, 09/01/14
- SSP- Sustained Superior Performance Award, 08/01/12
- Special Act Award, 03/01/12
- Special Act Award, 09/01/11
- SSP- Sustained Superior Performance Award, 07/01/11
- SSP- Sustained Superior Performance Award, 05/01/10
- Special Act Award, 04/01/10
Job Related Training
- NCAA Certification for Assistant Coach High School Level
- NCIC National Crime Information Center Training for background Checks.
- UDC Unit Team Disciplinary Committee Certification
- FCC Hazelton Disturbance Control Certification 2005 Security Completed the Introduction to Correctional Techniques, Glynco, Ga. 05-14-01; I participate in Annual Refresher Training to remain current with Policies and Procedure within the Bureau of Prisons.
- Threat Group Identification 2000;
- 486 Semester Hours for the Corrections Officer Florida State Certificate 1990;
- First Responder Certificate 1990; Self-Defense training 1990; Firearms training 1990 and Yearly Recertification;
- Disturbance Control Training 1994;
- Disturbance Control Training Team Leader 1998;
- Stun Munitions 1991;
- Chemical Agents Certified 1996;
- Electronic Restraint Device License 1991;
- Scott Air Pack (FFP 0509) Certificate 1998;
- Use of Force Investigations 1998;
- Cell Extraction Team Leader 1997;
- Drug Interdiction Team Leader 1998;
- Armed Escort training 1990;
- Baton Squad Training 1994.
Timeline
Lawn Care Self Employed
Self
08.2021 - Current
Correctional Officer
FCI Tallahassee
09.2019 - 07.2021
Senior Officer Specialist
Federal Bureau of Prison/Federal Correctional Institution Mariana
10.2016 - 09.2019
Correctional Counselor
Federal Bureau of Prisons/Federal Correctional Complex Hazelton
06.2006 - 10.2016
Senior Officer Specialist
Federal Bureau of Prisons/ USP Hazelton
01.2005 - 06.2006
Correctional Officer/Senior Officer
Federal Correctional Complex Coleman
03.2001 - 01.2005
High School or equivalent - General
Sachem High School