Summary
Overview
Work History
Education
Skills
References
Activities
Affiliations
Languages
Certification
References
Work Availability
Timeline
Generic

Paul Marsh

Grand Prairie,TX

Summary

Experienced bar professional with expertise in bar service, specialty cocktails, and FOH management. Successfully managed operations in 5 different states including Seattle, Maui, San Juan Islands, Key West, Bay Area, Alaska (for a day), Bedford, and Fort Worth. Committed to delivering exceptional service and passionate about my work.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Stock Broker

Self Employed Web
Grand Prairie, TX
11.2023 - Current
  • Provided advice and recommendations to clients regarding stocks, bonds, mutual funds, and other investments.
  • Monitored market conditions, news events, and economic indicators in order to identify potential investment opportunities.
  • Executed buy and sell orders for clients based on their individual needs and objectives.
  • Developed strategies for trading stocks that would maximize returns while minimizing risks.
  • Informed clients of new products or services offered by the company related to investments.
  • Analyzed financial statements of publicly traded companies in order to identify potential investments.
  • Collaborated with other departments within the organization such as compliance, operations.

Bartender/server

Fitzgerlald and Fixture
Fort Worth, TX
02.2022 - 05.2022
  • Bartending at the Fitzgerald has been a great experience working with Chef Ben Merritt, whom I have been friends with for a long time, learning his incredible cuisine.
  • In addition, I have also learned much from Chris Lynch in his specialized touch and attention to detail in the FOH.
  • Details include typical bar functions, including learning and making innovative and creative cocktails, led by Stephen Mathers.
  • This is a new yet thriving establishment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.

General Manager

Ron’s Corner Tavern
Bedford, TX
02.2013 - 02.2022
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments, and direction.
  • Created schedules and monitored payroll to remain within budget.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.

Corporate Trainer

Bennigan’s Terminal D
Fort Worth (DFW Airport), TX
05.2010 - 11.2012
  • Bartender/Server for high-volume store in Terminal D, DFW Airport.
  • Card key holder for management duties.
  • Opened other stores as a trainer for bartenders for new stores.
  • Conducted needs assessments to identify skill gaps in the workforce.
  • Developed and implemented training programs to improve employee performance.
  • Provided individual coaching sessions for employees who needed additional support with their job duties.
  • Monitored employee progress during training sessions to ensure understanding of material presented.
  • Researched industry trends and best practices in corporate learning and development.
  • Established clear expectations for employees prior to beginning any new program or process.
  • Implemented effective onboarding processes for new hires into the organization.

Education

Associate Arts Degree - business and healthcare

TCC
07.2015

Skills

  • Scheduling Staff
  • Upselling strategies
  • Menu Memorization
  • Cicerone Server Certified
  • Dependable
  • Attentive
  • Strong behind the wood
  • Strong on the floor
  • POS System Operation
  • Menu development
  • Employee Coaching
  • Beverage knowledge
  • Workflow Planning
  • Customer Retention
  • P&L Management
  • Business Development
  • Quality Management
  • Schedule Management
  • Operations Oversight
  • Customer Relationship Management
  • Advertising and marketing
  • Loss Prevention
  • Staff Supervision
  • Vendor Sourcing
  • Facility Management
  • Vendor relationships
  • Time Management
  • Leadership
  • Exceptional interpersonal communication
  • Event Management and Promotion
  • Staff Motivation
  • Employee Development
  • Vendor Partnerships
  • Staff Training
  • Troubleshooting expertise
  • Team Player
  • Inventory Control
  • Leadership and team building

References

  • Dustin McGuire, 940-435-8415, Construction Lead, 10
  • Russell Floyd, 817-914-4807, Information specialist, 9
  • Chas Taipale, 817-680-2504, Owner Bodega and Dirty Laundry bars, 8

Activities

  • Fishing
  • Family
  • Service industry

Affiliations

  • Inspiring Gardener
  • Avid fisherman
  • Trained Sailor

Languages

Spanish
Limited

Certification

  • Cicerone Certified
  • TABC Certified
  • Food Handlers Certified
  • Liscence to carry

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Stock Broker

Self Employed Web
11.2023 - Current

Bartender/server

Fitzgerlald and Fixture
02.2022 - 05.2022

General Manager

Ron’s Corner Tavern
02.2013 - 02.2022

Corporate Trainer

Bennigan’s Terminal D
05.2010 - 11.2012

Associate Arts Degree - business and healthcare

TCC

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Paul Marsh