Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Martello

Cincinnati

Summary

Proven leader and effective problem-solver, adept in emergency response and public safety, honed through roles at City of Columbus and other notable employers. Excelled in high-stress environments, ensuring guest safety and delivering superior customer service. Demonstrates strong communication and team collaboration, significantly enhancing operational efficiency and guest satisfaction.

Overview

Work History

Lifeguard/shift Lead

City of Columbus
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Created schedules for myself and other coworkers

Server

Cameron Mitchell Premier Events
  • Managed multiple tables simultaneously while maintaining high service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

To Go Specialist

Olive Garden
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.

Server

York Steak House
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lifeguard

Prarie Township Community Center
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Finance

University of Cincinnati
Cincinnati, OH

Business

Thomas More University
Chrestview Hills, Ky

High School Diploma -

Bishop Ready High School
Columbus, OH
06.2022

Skills

  • Strong communicator
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Physical fitness
  • Team collaboration
  • Adaptability in emergencies
  • Team bonding
  • Emergency response
  • Public safety knowledge

Timeline

Lifeguard/shift Lead

City of Columbus

Server

Cameron Mitchell Premier Events

To Go Specialist

Olive Garden

Server

York Steak House

Lifeguard

Prarie Township Community Center

Finance

University of Cincinnati

Business

Thomas More University

High School Diploma -

Bishop Ready High School

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Paul Martello