Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Paul Martins

Parlin,NJ

Summary

Seasoned professional with a proven track record in safety compliance and staff training, demonstrated at A+P plus at Edwards Foodtown. Excelled in roles requiring vendor management and customer service excellence, ensuring operational efficiency and team development. Achieved significant improvements in inventory management and budget control, fostering strong relationships and high levels of customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Private Contractor

Uber
Parlin, NJ
02.2022 - 12.2024
  • Arranged to pick up customers or groups.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Navigated routes using GPS systems for efficient delivery of passengers.

Private Contractor

WORLDPAC
Edison, NJ
02.2014 - 03.2020
  • Loaded and unloaded delivery vehicle with care to ensure safe transport of products.
  • Processed daily inventory receipts and quantities of supplies.
  • Kept accurate logs of all deliveries and trips.
  • Handled merchandise in accordance with product handling standards.
  • Utilized GPS and maps for efficient route planning.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Dept Manager

A+P Foodstores
Old Bridge, NJ
07.1990 - 02.2014
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Handled shift overstock, restocking and inventory control.
  • Ensured compliance with all safety regulations in the workplace.
  • Implemented quality control measures to uphold company standards.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Oversaw merchandising and display efforts, enhancing product visibility and appeal.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Utilized technology and software for inventory management and sales reporting.
  • Delegated work to staff, setting priorities and goals.
  • Executed targeted merchandising and promotional plans to meet department sales goals.

Assistant Store Manager

Edwards Foodtown
Carteret, NJ
07.1985 - 07.1990
  • Provided training to new employees on company policies and procedures.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked
  • Coordinated with vendors to secure product availability at competitive prices.
  • Organized weekly meetings with department heads to review progress on key objectives.

Education

Associate of Applied Science - HIT Coding

DeVry University
North Brunswick, NJ
06-2018

Skills

  • Safety compliance
  • Schedule management
  • Asset protection
  • Staff training and development
  • Vendor management
  • Coaching and mentoring
  • Relationship building
  • Customer service
  • Product management
  • Sales management
  • Inventory management
  • Budget control
  • Task delegation

Affiliations

  • Enjoy going to all sporting events (pro, college, high school)
  • Love reading.
  • Thoroughly enjoy attending all family events

Accomplishments

  • Repeatedly recognized for outstanding customer service by upper management.
  • Consistently met or exceeded weekly sales goals and projections.
  • Consistently came in at or under budget.
  • Outstanding safety record.

Certification

  • Participated in frequent management seminars.
  • Participated in safety seminars.
  • Participated in asset, loss prevention, risk, and liability seminars.
  • CPR certification.
  • Code Adam training and harassment seminars.
  • Forklift certification
  • Participated in food safety and food preparation seminars

References

References available upon request.

Timeline

Private Contractor

Uber
02.2022 - 12.2024

Private Contractor

WORLDPAC
02.2014 - 03.2020

Dept Manager

A+P Foodstores
07.1990 - 02.2014

Assistant Store Manager

Edwards Foodtown
07.1985 - 07.1990

Associate of Applied Science - HIT Coding

DeVry University

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Paul Martins