Hi, I’m
Paul Marx
Phoenix,AZ
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
9
years of professional experience
Work History
Aramark Uniform Services / Vestis
Route Sales Representative
11.2020 - Current
Job overview
- Led the Market Center in customer retention to achieve a 99% in customers under contract.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests.
- Displayed products properly at customer sites and according to company specifications and policies.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Maintained positive relationships with customers using STOP process and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Developed strong customer base through efficient and reliable service.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Aramark Uniform Services / Vestis
New Business Installation Manager
01.2019 - 11.2020
Job overview
- Demonstrated products to show future customers benefits, advantages, and encourage additional purchases where applicable.
- Engaged in product training to streamline the transition from sales to service.
- Liaised with sales, management, and service teams to develop solutions and accomplish shared objectives in a timely manner.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Coordinated with site personnel, clients and employees to achieve on-time project delivery.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Managed product transitions from warehouse to customer site, loading, and unloading.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Communicated regularly with service team members for delivery route details and changes in regards to new accounts.
- Maintained positive relationships with customers to promote continued retention and future business opportunities.
- Routinely coordinated meetings to create timelines exceeding all deadlines with sales, service, and management.
AwareOwner LLC
Door to Door Independent Contractor
11.2016 - 02.2018
Job overview
- Perform door-to-door sales to generate new opportunities.
- Drove team revenue totals by bringing in top sales numbers totaling 1M+ per year.
- Helped company grow to earn an A+ with the BBB (Better Business bereau)
- Create origination documents in Salesforce and DocuSign with potential clients.
- Create leads and follow up with new and old clients
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Trained new team members to develop their own selling strategies.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Built extensive network of business contacts to increase sales opportunities.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Bahama Bucks
Shift Lead Server, Barista
02.2018 - 01.2019
Job overview
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Maximized team productivity by expertly delegating tasks to staff.
Desert Sky Embroidery
Embroiderer
Job overview
- Put clothing items on hoops to place on embroidery machine
- Operated embroidery machine by fixing any thread or needle breaks and placing new thread on machine
- Satisfied customers by ensuring orders were done and up to standard in a timely manner.
Texas Roadhouse
Service Assistant
12.2014 - 11.2016
Job overview
- Cleared tables and booths after customers left
- Cleaned kitchen, restocked plates, silverware, and cups
- Trained new employees on being a service assistant
- Overlooked all service assistants were working up to quality standards.
Skills
- Collaboration and Teamwork
- Problem Identification
- Accountability and Work Ethic
- Precision and Attention to Detail
Volunteer Experience
- Stage Tech for Mission Community Church, Lights, Sound, Music, Microphones, anything visual and audio, 12/2011 - 06/2016
- Volunteered at various shelters
- Mission trips to the Navajo Reservation
Timeline
Route Sales Representative
Aramark Uniform Services / Vestis
11.2020 - Current
New Business Installation Manager
Aramark Uniform Services / Vestis
01.2019 - 11.2020
Shift Lead Server, Barista
Bahama Bucks
02.2018 - 01.2019
Door to Door Independent Contractor
AwareOwner LLC
11.2016 - 02.2018
Service Assistant
Texas Roadhouse
12.2014 - 11.2016
Embroiderer
Desert Sky Embroidery
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