Paul Means
Outbound Learning Ambassador
Union,SC
Summary
Dynamic professional with extensive experience at Amazon Fulfillment Center, specializing in onboarding and training processes. Proven track record in implementing innovative coaching techniques that enhance operational flexibility and ensure safety compliance. Skilled in data entry accuracy and fostering teamwork, driving continuous improvement initiatives for optimal performance.
Work History
Outbound Learning Ambassador
Amazon Fulfillment Center-GSP1
02.2017 - Current
- Led training sessions for new associates, enhancing onboarding experience and knowledge retention.
- Collaborated with operational management, process assistant, and learning coordinators to develop coaching and training to associate needs and operational goals.
- Implemented innovative training methods in (e.g., Dock, Pack, Induct, Prep) resulting in increased comprehension and operational flexibility
- Led new-hire orientations, floor training, and guided hands-on learning for outbound associates, ensuring strong understanding of standard work and safety protocols.
- Streamlined onboarding process for new hires, ensuring smooth transition into company culture.
- Supported Away Team deployment at (Kentucky) to support high-quality training, team consistency, and adaptation to new environment.
Additional Amazon Roles (Outbound Associate)
Amazon Fulfillment Center-(GSP1)
08.2015 - Current
- Operated material handling equipment to efficiently move products within fulfillment center.
- Collaborated with team members to ensure timely order processing and shipment accuracy.
- Implemented safety protocols, maintaining a secure work environment for all associates.
- Trained new associates on operational procedures and best practices for efficiency.
Temporary Process Assistant
Amazon Fulfillment Center (GSP1)
04.2018 - 08.2018
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Implemented safety protocols ensuring compliance with regulatory standards.
- Leveraged accounting software to perform data entry and prepare reports and statements while minimizing errors.
- Process logistics for each dock trailer and managed key-functions including, shipments, inventory, and communication with truck drivers.
Education
Bachelor Of Arts - Organizational Leadership
- Dean's List
Skills
- Safety protocols
- Onboarding and Training Process
- Coaching Techniques
- Process Improvement
- Operational Flexibility
- Data Entry Accuracy
- Quality Assurance
- Teamwork and Collaboration
- PIT/ Powered Industrial Truck Certified
- Time Management & Multitasking
Timeline
Temporary Process Assistant - Amazon Fulfillment Center (GSP1)
04.2018 - 08.2018
Outbound Learning Ambassador - Amazon Fulfillment Center-GSP1
02.2017 - Current
Additional Amazon Roles (Outbound Associate) - Amazon Fulfillment Center-(GSP1)
08.2015 - Current
University of South Carolina - Bachelor Of Arts, Organizational Leadership