Summary
Overview
Work History
Education
Skills
References
Timeline
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Paul Medellin

San Antonio,TX

Summary

Goal oriented with a driven passion for new opportunities in the work place. Expert in communication and analytical thinking. Experienced with over 4+ year of Fraud and Inventory Management. Equipped with leadership skills and team collaboration. I am self motivated with the ability to multi-task and efficiently complete deadlines.

Overview

5
5
years of professional experience

Work History

Inventory Management

JP Morgan Chase
03.2023 - Current
  • Responsible for reviewing incoming claims
  • Determine whether to accept a claim or deny based upon dispute information, customer follow up, and REG E or Non- REG E coverage.
  • Lead daily huddles with current analyzed quotas, review changes in regulations, and ensure team's understanding of common goals.
  • Acted as Subject Matter Expert (SME), with the training of other specialists within their current skill set. To include: side by side monitoring and providing feedback.
  • Oversaw daily completed claim timeframes to ensure process efficiency.

Fraud Specialist I

JP Morgan Chase
05.2021 - 03.2023
  • Responsible for initially assessing and filing customer reports of suspicious activity or fraudulent transactions on customer accounts.

Paycheck Protection Project Loan Specialist (COVID-19 Relief)

JP Morgan Chase
01.2021 - 05.2021
  • Responsible for assisting small businesses loan processing and quality assurance of lending solutions.

Collections Specialist I

JP Morgan Chase
07.2020 - 01.2021
  • Responsible for contacting members to resolve overdue credit card bills
  • In addition to setting up payment plans and collecting payments for members in order to resolve overdue credit cards.

Assistant Manager

Shoe Palace
11.2019 - 07.2020
  • Responsible for implementing workflow procedures based on direction from the company's General Manager
  • Duties included supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

Medical Records Specialist

Parallon
11.2019 - 07.2020
  • Responsible for managing patients' health records and history
  • Main duties include helping conduct audits, gathering, filing patient information, scanning documents into hospital databases.

Education

High School Diploma -

Sandra Day O'Connor High School
San Antonio, TX
06.2014

Skills

  • Communication
  • Leadership
  • Time Management
  • Customer Service
  • Analytical Thinking
  • Documentation And Reporting
  • Project Management
  • Data Processing
  • Multitask
  • Team Collaboration

References

  • Jade Sammon, 210-957-9708, Former Manager
  • Ashtin Soliz, 210-381-9555, Former Manager
  • Chelsea Page, 210-573-8914, Former Manager

Timeline

Inventory Management

JP Morgan Chase
03.2023 - Current

Fraud Specialist I

JP Morgan Chase
05.2021 - 03.2023

Paycheck Protection Project Loan Specialist (COVID-19 Relief)

JP Morgan Chase
01.2021 - 05.2021

Collections Specialist I

JP Morgan Chase
07.2020 - 01.2021

Assistant Manager

Shoe Palace
11.2019 - 07.2020

Medical Records Specialist

Parallon
11.2019 - 07.2020

High School Diploma -

Sandra Day O'Connor High School

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Paul Medellin