Paul Mejorada
Balch Springs,TX
Summary
Dedicated warehouse professional with a focus on customer service and inventory control. Skilled in forklift operation and safety protocols, with a track record of improving operational efficiency through training and technology utilization. Recognized for strong problem-solving skills and a commitment to maintaining high safety standards. Looking to utilize expertise to support company growth and enhance productivity.
Overview
16
16
years of professional experience
Work History
High Reach Forklift Operator
Lineage Logistics LLC
Sunnyvale, Texas
01.2017 - Current
- Operated high reach forklifts to transport goods in a fast-paced warehouse environment.
- Inspected equipment daily to ensure safety and compliance standards were met.
- Loaded and unloaded shipments, organizing materials efficiently for storage.
- Followed safety protocols while operating heavy machinery in tight spaces.
- Assisted in training new operators on equipment usage and safety practices.
- Utilized RF scanner technology for tracking product movement throughout warehouse.
- Provided assistance with loading and unloading of goods onto trucks using the forklift when needed.
- Loaded and unloaded pallets from trucks according to customer instructions.
- Checked product labels against shipping orders to ensure accuracy in delivery.
- Trained new staff on proper forklift operation and safety protocols.
- Coordinated with supervisors to prioritize tasks and streamline workflows.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Conducted daily safety inspections on all equipment and reported any issues to management.
- Assisted in organizing inventory for maximum storage efficiency.
Customer Service Representative
DC logistics
Hutchins, Texas
04.2015 - 01.2017
- Operated cherry picker to retrieve materials from high storage racks.
- Conducted routine safety checks on equipment prior to operation.
- Collaborated with team members to ensure timely order fulfillment.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
- Selected and transported items using forklift to complete customer orders.
- Loaded and unloaded materials efficiently to support production needs.
- Arranged items on pallets according to size and weight.
- Assisted customers with inquiries and resolved issues through phone and email communication.
- Managed customer accounts and updated information in the company database system.
- Collaborated with team members to streamline processes and improve customer service efficiency.
- Participated in team meetings to discuss feedback and implement improvements in service delivery.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
Inventory Control Lead
White star
Dallas, TX
05.2010 - 12.2016
- Operated forklifts to transport materials across warehouse floor.
- Maintained accurate inventory records using warehouse management system.
- Assisted in training new operators on equipment operation and safety practices.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Packaged, labeled and tagged goods before transfer.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Managed inventory levels to ensure product availability and accuracy.
- Coordinated stock replenishment and organized storage areas for efficiency.
- Conducted regular inventory audits to identify discrepancies and resolve issues.
- Utilized inventory management software to track product movement and status.
- Trained team members on proper inventory handling procedures and safety protocols.
- Coordinated inventory, stocking and ordering.
- Maintained accurate and up-to-date inventory records.
Education
Woodrow Wilson High School
Dallas, TXSkills
- High reach forklift operator
- Sit down forklift operator
- Cherry picker operator
- Docker operator
- Electric pallet jack operator
- RF scanner usage
- Equipment inspection
- Safety compliance
- Warehouse logistics
- Material handling
- Quality assurance
- Problem solving
- Loading and unloading
- Order picking
- Shipping and receiving
- Stock replenishment
- Warehouse operations
- Inventory management
- Warehouse organization
- Stock control
- Customer Service-oriented
- Basic math aptitude
- Inventory reporting
- Customer focused
- Record keeping
- Order fulfillment
- Inventory organization
- Customer support
- Data tracking
- Client relations
- Microsoft PowerPoint
- Customer relations
- Microsoft Excel
Timeline
High Reach Forklift Operator
Lineage Logistics LLC
01.2017 - Current
Customer Service Representative
DC logistics
04.2015 - 01.2017
Inventory Control Lead
White star
05.2010 - 12.2016
Woodrow Wilson High School
Languages
Spanish
Professional