Worked under guidance of experienced professionals to learn trade best practices and techniques.
Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Learned wide range of simple and complex techniques from on-the-job training.
Agent
First Family Insurance Company
03.2016 - Aug2016
Informed clients of policies and procedures.
Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
Agent
Aflac
06.2015 - 09.2015
Agent
American Income Life
02.2015 - 05.2015
Blue Giraffe Restaurant
09.2013 - 10.2014
PM Food & Beverage Manager
'Tween Waters Inn
02.2009 - 06.2013
Managed cross-functional teams for successful project completion within budget and timeline constraints.
Championed best practices in project management across the organization, leading to increased consistency and improved overall performance.
Facilitated post-project reviews and lessons learned sessions, fostering a culture of continuous improvement and proactive problemsolving.
Efficiently managed multiple concurrent projects while maintaining a strong focus on quality control and client satisfaction.
Contributed to the development of company-wide project management policies and procedures, raising overall standards of practice within the organization.
Mentored junior team members, fostering a positive work environment and promoting professional growth opportunities.
Established strong relationships with clients, vendors, and stakeholders to facilitate smooth project execution.
Director of Purchasing
Sanibel Harbour Resort & Spa
01.2007 - 01.2008
Executive Steward
South Seas Island Resort
01.2006 - 01.2007
Dining Operations Manager
Shell Point Retirement Community
01.2005 - 01.2006
Chef Owner
Village Café
01.1999 - 01.2005
Executive Chef
Wood Dining Company (now Sodexo)
01.1998 - 01.1999
Executive Chef
Creations Restaurant
01.1992 - 01.1998
Saute Cook, Banquets
Sheraton Tara
01.1991 - 01.1992
Education
Associate of Arts - Restaurant Cooking Skills
Baltimore’s International Culinary College
01.1989
Associate of Arts - Restaurant/Food Service Management
Baltimore’s International Culinary College
01.1989
Business Management Major
Seton Hall University
South Orange, NJ
01.1986
Skills
Food and beverage professional with progressive experience in business dining, kitchen, banquet and event management; hiring and team building; customer service; purchasing; inventory; food cost control systems; competitive buying; health and safety; fine dining, a la carte and banquet; menu development; demonstration cooking; experience with diverse cuisine styles; wine knowledge; P&L; scheduling and payroll; Aloha POS; Micros POS; ServSafe certified; QuickBooks, Excel and Word
Currently working as a Health Sales Broker utilizing Agency Intel software and automated phone dialing system
Certification
My insurance license# W252133
0215 Life including Variable Annuity & Health
Issue date 2015-04-13
Timeline
Agent
First Family Insurance Company
03.2016 - Aug2016
Agent
Aflac
06.2015 - 09.2015
Agent
American Income Life
02.2015 - 05.2015
Blue Giraffe Restaurant
09.2013 - 10.2014
PM Food & Beverage Manager
'Tween Waters Inn
02.2009 - 06.2013
Director of Purchasing
Sanibel Harbour Resort & Spa
01.2007 - 01.2008
Executive Steward
South Seas Island Resort
01.2006 - 01.2007
Dining Operations Manager
Shell Point Retirement Community
01.2005 - 01.2006
Chef Owner
Village Café
01.1999 - 01.2005
Executive Chef
Wood Dining Company (now Sodexo)
01.1998 - 01.1999
Executive Chef
Creations Restaurant
01.1992 - 01.1998
Saute Cook, Banquets
Sheraton Tara
01.1991 - 01.1992
Apprentice
Hostellerie de la Poste
06.1989 - 09.1989
Associate of Arts - Restaurant/Food Service Management