Paul Mohnkern
Human Resources
Weymouth,MA
Summary
Business professional with 23 years’ experience, 17 within HR, with extensive background in recruiting, investigations, project management, and employee relations. Dependable and organized individual with superior communication and relationship building abilities. Deft at fostering relationships company-wide. Proficient with implementations, remote workforce communications, and strategic initiatives.
Overview
21
21
years of professional experience
2008
2008
years of post-secondary education
2
2
Certifications
Work History
Senior Director, Human Resources
Ockers Technologies
03.2023 - Current
- Researched, Interviewed, and selected new Payroll and recordkeeping system
- Routinely provided guidance and insight to ownership and senior executives
- Developed annual self-assessment and performance evaluations where ones hadn’t previously existed
- Compliant with Security License mandates from Commonwealth of Massachusetts. Company at 70% licensed
- Provided clarification and information to senior leadership and ownership
- Recognized voice of leadership and viewed as a company go-to for policy clarification and decisions
- Screened and interviewed over 130 candidates for a variety of roles in 2024. Responsible for over 50 New Hires.
- Legitimized the HR department by creating dozens of core documents and providing critical support to Field personnel
- Advised Broker of Record during annual dental, health, and vision rate increase negotiations
Director of Human Resources
Levy Restaurants
04.2022 - 12.2022
- Planned, directed, and coordinated the strategic and daily activities of the 4-person HR team in 2 locations
- Handled workplace allegations, behavior issues, Levy policy or CBA violations, investigations, and discipline
- Coordinated, developed, advertised, and participated in 2 Job Fairs, resulting in 70+ New Hires, a 17% increase
- Supported on-site 1800-person hiring initiative for 11 days during the US Tennis Association hiring blitz; on-boarded over 250 people for the 3-week event
- Led quarterly Joint Labor Meetings with Local 26 representatives and Stewards
Human Resources Director
F.H. Cann & Associates, Inc.
06.2021 - 03.2022
- Integral to recruiting initiatives, as company doubled in size from over 400 to almost 850 associates in 8 weeks by coordinating efforts with multiple states’ hiring agencies, hiring managers, and executives
- Collaborated with Controller to ensure federal and state compliance standards were fulfilled to allow for hiring of new hires in 30 states
- Conducted fact finding and disciplinary investigations, created reporting, suggested recommendations, delivered discipline
- Guided preparation and document delivery effort for OFCCP audit and interview
Human Resources Specialist
Ahold Delhaize
07.2020 - 06.2021
- Company Overview: contract through US Tech Solutions
- Collaborated with outside vendors and stakeholders to develop and implement operating enhancements for Brand applicant sites, reports changes, new reports developments, or overall program/process improvements
- Revamped the remote onboarding process for contract recruiters
- Increased Driver, Home Delivery, and Warehouse applications by over 35% after 60 days of deployment
- Improved New Hire interface, providing quicker, more efficient process for applicant and Hiring Manager
- Contract through US Tech Solutions
Human Resources Generalist
Price Waterhouse Coopers
12.2019 - 05.2020
- Company Overview: contract through AppleOne
- Distributed annual review metrics for largest departmental cohort to determine compensation increases, bonuses, and promotional readiness
- Reported monthly profitability metrics encompassing 350+ people, focusing on diversity and OT/utilization
- Delivered monthly and YTD utilization and hours for 1,000+ people across 9 market teams for utilization outliers
- Oversaw real-time recognition (RTR) reporting to ensure firm’s fairness and budget maximization
- Assigned intern candidates to market teams, strategically placing them on education and indicated preference
- Contract through AppleOne
Human Resources Manager
Brewster Ambulance Service
07.2018 - 07.2019
- Directed daily operations serving 1,500+ employees in 26 bases across 4 states while managing two associates
- Hired over 400 people by conducting interviews and placing personnel in appropriate geographical bases
- Conducted fact finding and disciplinary investigations, created reporting, and made disciplinary determinations
- Provided ownership and management real time status on issues facing population, hiring progress, and retention
- Founded Operations Safety Board and implemented disciplinary program to review vehicle-related incidents and provide consistent, impartial discipline in an effort to decrease the number of vehicular incidents
Vice President
Fidelity Information Services
03.2017 - 12.2017
- Directed 6-person Wealth Management service delivery team for a Fortune 200 client holding $30B in assets
- Provided guidance on FIS's service offerings to increase overall client comfort with required internal activities and processes, and offered additional FIS services when appropriate
- Liaised with multi-state client contacts to strengthen relationships, deliver financial information, create structure for problem resolution discussions, and to promote dialogue across all client groups
Supervisory Management & Program Analyst
Federal Bureau of Investigation
05.2010 - 03.2017
- Supervised 16-person team assigned to daily operations for 1,100+ global divisional employees
- As FAC-Cor Level II, managed $1.7M budget for IT equipment, provided purchasing recommendations and submitted purchase orders
- Collaborated with executives on upcoming personnel movement and current/future status of Division projects
- Held General Purchase Card for Unit expenses, staying within program’s expense, receipt, and reporting terms
- Responsible for several major personnel (50+) relocation projects between DC and Virginia for restructurings
Overseas Supervisory Management & Program Analyst
Federal Bureau of Investigation
05.2014 - 11.2014
- Controlled a $3.4M annual budget for operations, partnering with stateside finance and procurement teams
- Represented FBI during military court proceedings, enforced flight protocols, established visitor travel document database, and was POC for all base visitors
- Directed relocation of all non-permanent residences to newer facilities, reducing number of houses assigned to FBI from 15 to 12, decreasing rent while increasing the number of available apartments
Senior Consultant
Deloitte
09.2007 - 05.2010
- Led Human Resources initiatives within the FBI’s Human Resources Division, designed to increase employee satisfaction, reduce wait time, and improve programs’ efficiency
- Utilized collaborative and diplomatic skills to be intermediary between client, Booz Allen dev team, Bureau stakeholders, and executives from Human Resources, IT, and Resource Planning Office
- Automated processing of employee recognition service awards for 53 Field Offices, clearing a years-long backlog
- Delivered electronic repository for Continued Service Agreements, resulting in hundreds of thousands of dollars being identifiable for repayment upon an individual’s Bureau separation
- Maintained supportive, neutral posture and encouraged continuing collaboration between client, Booz Allen developers, and the Deloitte service teams to achieve stated program results
Human Resources Manager
MorganFranklin Consulting
07.2004 - 09.2007
- Contacted, interviewed, and selected new benefits providers, along with background check, emergency day care, Flexible Spending Account, and 401k vendors, while also introducing on-line harassment training initiative
- Educated owners and executives on company’s current state, employee morale, and staff forecasting
- Created 360-degree performance feedback program and provided analysis for employees, which achieved 75% employee involvement
- Developed a company mentor program to improve employee experience across reporting levels
- Visited and connected with employee base located in multiple states at various client sites
Education
Bachelor of Arts - English
Pennsylvania State University
University Park, PAPHR - Professional in Human Resources
Human Resource Certification Institute
01.2006 - 10.2015
Certificate - HR Management
NOVA Community College
Annandale, VA 11.2004 - 11.2005
Skills
Miter
iSolved
People Hub
ServSafe certified
Google Suite
Microsoft Suite
Teams
Success Factors
Indeed-boosted job postings
Think HR
Bamboo HR
SharePoint
Handshake
Cyborg
Ascentis
JEX
ServiceNow
FAC-COR Level II
SWOT Analysis
General Purchase Card holder
Project Management Professional principles
Blade
Workday
Lean Six Sigma
Alteryx
Plan It
Elemental Tool
Inventory Management System
Certification
PHR, Human Resource Certification Institute, 01/01/06, 10/31/15
Clearance
Top Secret Clearance, U.S. Department of Justice, 05/01/05, 09/30/18
Timeline
Senior Director, Human Resources
Ockers Technologies
03.2023 - Current
Director of Human Resources
Levy Restaurants
04.2022 - 12.2022
Human Resources Director
F.H. Cann & Associates, Inc.
06.2021 - 03.2022
Human Resources Specialist
Ahold Delhaize
07.2020 - 06.2021
Human Resources Generalist
Price Waterhouse Coopers
12.2019 - 05.2020
Human Resources Manager
Brewster Ambulance Service
07.2018 - 07.2019
Vice President
Fidelity Information Services
03.2017 - 12.2017
Overseas Supervisory Management & Program Analyst
Federal Bureau of Investigation
05.2014 - 11.2014
Supervisory Management & Program Analyst
Federal Bureau of Investigation
05.2010 - 03.2017
Senior Consultant
Deloitte
09.2007 - 05.2010
PHR - Professional in Human Resources
Human Resource Certification Institute
01.2006 - 10.2015
Certificate - HR Management
NOVA Community College
11.2004 - 11.2005
Human Resources Manager
MorganFranklin Consulting
07.2004 - 09.2007
Bachelor of Arts - English
Pennsylvania State University