Dynamic food service professional with a proven track record at Nobu, excelling in sales and customer experience. Adept at wine and spirits pairings, I have successfully trained teams and optimized operations, enhancing guest satisfaction and driving revenue growth. My adaptability and problem-solving skills ensure memorable dining experiences tailored to individual preferences.
Greet guests with a beverage menu and make cocktail, sake, and wine recommendations, and also offer bottled water.
Return and take drink order and explain the Nobu style of dining.
Return with drinks and make recommendations and explain that Nobu is famous for creating the experience for our guests.
Ask a series of questions (ie: allergies, likes and dislikes), and offer to create the experience for the guests based on preferences, dietary restrictions, and agreed upon budget. (Usually 7-8 courses)
Execute the agreed on experience by portioning all dishes appropriately for the number of guests and maintaining plate changes.
Provided Guests with an outstanding experience
Selling and upselling of food and beverages
Wine and beer pairings
Proficiently running a station of up to 25 seats
Created a new restaurant concept from scratch including a financial forecast
Selected, hired, and trained 21 front and back of house employees
Successfully opened the restaurant and created a solid customer base
Continuously increased revenue and optimized the bottom line
Providing guests with outstanding guest experiences
Selling and upselling of food and beverages
Wine and beer pairings
Proficiently running a station of up to 25 seats
Providing Guests with outstanding service experience
Selling and upselling food and beverages including sake and wine pairings
Proficiently running a station up to 25 seats