Paul Munoz
Team Management
Bayard,New Mexico
Summary
Driven Operations Associate promoting a nine plus-years career handling in auto parts and supply management responsibilities successfully and safely. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Works great alone or with others and consistently exceeds expectations. Ready for a new position that involves overseeing various duties in a supervisor setting to ensure safety, accuracy and profitability.
Overview
10
10
years of professional experience
Work History
Senior Operations Associate
Factory Motor Parts Company
Bayard, NM
02.2021 - 04.2024
- Identified needs of customers promptly and efficiently.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Implemented strategies to take advantage of new opportunities.
- Developed and suggested new strategies and tactics for improvements.
- Maintained positive working relationship with fellow staff and management.
- Shipped packages and received goods and materials under guidance of company's procedures.
- Identify mechanical and electrical parts from online catalogs, service/repair manuals, Can bus, and schematic's.
- Review and identify, repair and trouble shooting procedures for the specific DTC Code or Codes.
- Knowledge in identifying and building hydraulic hose assembly.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
Commercial Sales Manager
Oreily's Auto Parts
Silver City, NM
02.2014 - 01.2021
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Maintained effective customer communications and built strong customer relationships.
- Visited and investigated local companies to determine and meet exact needs.
- Identify mechanical and electrical parts from online catalogs, service/repair manuals and schematic's.
- Review and identify, repair and trouble shooting procedures for the specific DTC Code or Codes form automotive scanner.
Education
High School Diploma -
Cobre High School
Bayard, NM05.1999
Skills
- Receiving Policies and Procedures
- Health Assessments
- Safety Procedures
- Issue Researching and Resolution
- Damaged Goods Returns
- Equipment Operation
- Experience in Leadership
- PPE Use
- Supervision & Leadership
- Customer Service
- Planning & Organizing
- People Skills
- Data Management
- Team Management
- Problem Resolution
- Maintenance & Repair
- Good Work Ethic
- Training & Development
- Computer Skills
- Organizational Skills
- Microsoft Office
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Critical Thinking
- Forklift part knowledge
- OBDII and HD scanner skilled
- Mitchell 1 and Alldata comprehension
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Operations Associate
Factory Motor Parts Company
02.2021 - 04.2024
Commercial Sales Manager
Oreily's Auto Parts
02.2014 - 01.2021
High School Diploma -
Cobre High School
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