Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Nelson

Beacon Falls,CT

Summary

Accomplished District Manager with a proven track record, enhancing operational efficiency and profitability through strategic planning and leadership. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

District Manager

BevMax
07.2016 - 05.2024
  • Supervised 15 locations to enforce high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Modeled best practices for sales and customer service.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Optimized team performance with newly implemented sales and merchandising procedures.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Held meetings with C.E.O. to identify techniques to overcome sales obstacles.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Implemented systems and procedures to increase sales.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.

Store Manager

Bevmax
09.2006 - 07.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Finance Manager

Branford Dodge
07.2001 - 08.2006
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.

Education

High School Diploma -

Hamden High School
Hamden, CT
1999

Skills

  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Training and coaching
  • Attention to Detail
  • Operations Management
  • Employee Scheduling
  • Policies and Procedures
  • Performance Evaluations
  • Inventory Management

Timeline

District Manager

BevMax
07.2016 - 05.2024

Store Manager

Bevmax
09.2006 - 07.2016

Finance Manager

Branford Dodge
07.2001 - 08.2006

High School Diploma -

Hamden High School
Paul Nelson