Paul Ngo
Oakland,CA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Desk Security Officer
Lakeside Park Specialized Eldercare
12.2022 - Current
- Respond to emails and answer phone calls
- Schedule appointments for residents
- Log and secure packages/medicines for residents.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Security Guard
Silicon Valley Security & Patrol, Inc.
01.2021 - 10.2022
- Secured and patrolled designated areas, ensuring client property safety
- Responded to and reported disturbances to site managers
- Communicated with staff and residents
- Dealt professionally and politely with customers and trespassers
- Conducted constant patrols and logged information hourly.
FedEx Package Handler
FedEx Express
03.2021 - 11.2021
- Organized packages
- Lifted heavy packages (50+ lbs) for extended periods
- Sorted dangerous materials
- Communicated with team members for job efficiency.
Unarmed Security Guard
Advanced Security Inc
02.2020 - 09.2020
- Patrolled designated areas and reported suspicious activity hourly
- Logged activities of workers and monitored site entry
- Checked IDs before site entry
- Ensured site standards met client expectations
- Demonstrated excellent communication skills.
Sales Representative
Tapout Fitness
01.2018 - 02.2019
- Demonstrated knowledge of equipment and their functions
- Achieved monthly sales and membership goals through strategic prospecting
- Marketed the gym and designed promotional materials
- Maintained cleanliness and organization of the gym
Front Desk Receptionist
All In One Fitness
01.2016 - 02.2018
- Organized and scheduled appointments for clients and personal trainers
- Maintained a clean and tidy front desk and gym
- Resolved technical issues with billing and purchases
- Assisted clients with equipment usage and explained targeted muscle groups.
Tutor/after school daycare
Oakland Chinatown Jubilee Community Center
02.2013 - 07.2017
- Developed creative methods to engage students while teaching
- Boosted students' self-esteem and confidence
- Provided dedicated support to help students achieve academic goals
- Managed conflicts effectively among students.
Courier
Amazon.com
09.2016 - 02.2017
- Paid close attention to detail
- Worked independently and managed time and workload efficiently
- Remained calm under pressure
- Collaborated well with others
- Provided excellent customer service and communication
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Education
No Degree -
Island High School
Alameda, CA01.2013
Skills
- Creativity
- Critical Thinking
- Conflict Management
- Sales
- Customer service
- Delivery driver experience
- Negotiation
- Commercial driving
- Security
- Dispatching
- Courier
- Warehouse Experience
- Commercial Vehicle Experience
- Communication skills
- Working with people with autism
- Work under pressure
- Experience with children
- Commercial driving (1 year)
- Warehouse experience
- Phone etiquette (2 years)
- Heavy Lifting
- Conflict management
Certification
- Driver's License
- Guard Card
- CDL C
Weight Lifting
Over the past five years, my dedication to weight lifting has transformed my strength and fitness levels, turning initial struggles into steady progress. Each year has brought new challenges and achievements, with consistent improvement in both my technique and physical power. This journey has been a testament to the rewards of perseverance, reshaping not just my body but my entire mindset
Timeline
Front Desk Security Officer
Lakeside Park Specialized Eldercare
12.2022 - Current
FedEx Package Handler
FedEx Express
03.2021 - 11.2021
Security Guard
Silicon Valley Security & Patrol, Inc.
01.2021 - 10.2022
Unarmed Security Guard
Advanced Security Inc
02.2020 - 09.2020
Sales Representative
Tapout Fitness
01.2018 - 02.2019
Courier
Amazon.com
09.2016 - 02.2017
Front Desk Receptionist
All In One Fitness
01.2016 - 02.2018
Tutor/after school daycare
Oakland Chinatown Jubilee Community Center
02.2013 - 07.2017
No Degree -
Island High School
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