Paul Nguyen
Charlotte,NC
Summary
Hard-working individual seeking a challenging opportunity to utilize strong interpersonal and problem-solving skills while continuing to develop expertise and contribute positively to a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Adidas
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Server/Host
Silverlake Ramen
12.2021 - 01.2024
- Demonstrated exceptional customer service skills in a fast-paced environment, ensuring a positive dining experience for patrons
- Effectively managed high-volume periods with accuracy and efficiency in order taking and delivery
- Developed extensive knowledge of the menu, assisting customers with selections and dietary preferences.
Host
Wild East Asian Bistro
01.2019 - 01.2020
- Orchestrated seamless guest experiences by managing reservations and coordinating seating arrangements
- Cultivated a welcoming atmosphere and provided attentive service, contributing to high customer satisfaction ratings
- Exhibited strong organizational and communication abilities, enhancing overall restaurant operations.
Technician
Discount Tire
02.2019 - 12.2019
- Executed tire installation, rotation, and maintenance services with precision and attention to detail
- Maintained a safe and reliable driving experience for customers through thorough tire diagnostics and quality service
- Demonstrated excellent product knowledge and customer service, earning positive feedback and repeat business.
Education
Bachelor of Arts - Computer Science
Central Piedmont Community College
Charlotte Nc03.2022
High School Diploma -
Olympic High School
Charlotte Nc06.2020
Skills
- Strong interpersonal communication skills, adept at resolving customer issues and providing assistance
- Quick learner with the ability to adapt to diverse environments and situations
- Team player with a proven track record of collaboration and cooperation
- Multilingual: Proficient in English and Vietnamese
- Customer-focused with a dedication to delivering exceptional service
- Goal-Oriented
Certification
Driver's License, 09/01/29
Additional Information
Previous experience assisting at a family business, showcasing a strong work ethic and sense of responsibility.
Currently expanding skills in CSS and working through an introductory HTML course from Codecademy.
Languages
Vietnamese
Native or Bilingual
Timeline
Sales Associate
Adidas
03.2024 - Current
Server/Host
Silverlake Ramen
12.2021 - 01.2024
Technician
Discount Tire
02.2019 - 12.2019
Host
Wild East Asian Bistro
01.2019 - 01.2020
Bachelor of Arts - Computer Science
Central Piedmont Community College
High School Diploma -
Olympic High School
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