Paul Nichols
Summary
Results-oriented operations leader with a proven ability to facilitate change management and enhance organizational performance. Skilled in team development, effective communication, and aligning operational strategies with sales initiatives to drive market share growth.
Overview
24
24
years of professional experience
Work History
Vice President of Operations
RevSpring
Nashville, Tennessee
07.2024 - 11.2025
- Facilitated transition of over $7 million in Change Healthcare/Optum Provider Print Clients post-cyberattack, ensuring uninterrupted services and new sales for RevSpring.
- Developed dynamic pricing models and go-to-market strategies to boost competitiveness and expand market share.
- Collaborated with Sales to minimize attrition through comprehensive client product reviews and pricing model evaluations.
Regional Vice President of Provider Communications
Change Healthcare/Optum
Nashville, Tennessee
04.2017 - 07.2024
- Increased customer base by 21% through retention strategies and new sales initiatives.
- Delivered leadership and cross-functional coordination for strategic growth of key customers.
- Optimized fiscal year planning to boost market share and reduce customer attrition.
- Managed cross-functional teams to improve service delivery and elevate client satisfaction levels.
Vice President, New Business Development
Miller Zell
Atlanta, Georgia
04.2013 - 01.2017
- Developed innovative enterprise procurement management strategy using advanced software and spend intelligence principles for print, direct mail, retail displays, and fixtures.
- Spearheaded strategic initiatives valued from $9 million to $80 million by aligning client needs with company capabilities.
- Secured $1.5 million annual procurement solution for greeting card company's point-of-purchase operations.
Vice President of Sales
CP Solutions
Tulsa, Oklahoma
03.2011 - 03.2013
- Transitioned into advisory role in sales after 10 years as president of CP Solutions.
- Developed customer-centric strategies to enhance territory expansion.
- Developed $3 million in personal new sales within 18 months through targeted initiatives.
President
CP Solutions
Tulsa, OK
02.2002 - 07.2011
- Drove national company growth under new parent company, expanding to 60 plants nationwide.
- Established interplant sales task force, generating $5 million in additional sales for expansion.
- Expanded product offerings by identifying customer opportunities and developing targeted sales materials.
- Led employee training initiatives to improve production processes and enhance sales effectiveness.
- Participated in semi-annual Presidents' Meetings, gaining insights from over 60 industry leaders.
- Delivered presentations on key topics including Sales Retention and Budget Reviews.
- Analyzed strategic decisions impacting successes and failures, focusing on revenue-generating tactics.
- Achieved profits surpassing Printing and Imaging Association of America's EBITDA industry standards over ten years.
Skills
- Strategic planning and execution
- Market analysis and pricing strategy
- Change management and operational excellence
- Sales leadership and negotiation
- Team development and training
- Process improvement and analysis
- Effective communication and problem solving
- Data-driven decision making
- Cross-functional collaboration and management
- Budget control and cost analysis
- Facilities management and oversight
- Safety management and logistics
- Business administration and development
- Workforce planning and leadership
- Capital spending and procurement
Timeline
Vice President of Operations
RevSpring
07.2024 - 11.2025
Regional Vice President of Provider Communications
Change Healthcare/Optum
04.2017 - 07.2024
Vice President, New Business Development
Miller Zell
04.2013 - 01.2017
Vice President of Sales
CP Solutions
03.2011 - 03.2013
President
CP Solutions
02.2002 - 07.2011