Paul Nielsen
Woodstock,GA
Summary
Self-motivated passionate Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed with solid record of accomplishment in meeting and exceeding business targets and client expectations. In-depth knowledge of operational and budget management techniques.
Overview
27
27
years of professional experience
Work History
Operations Manager
Swinerton Builders
Atlanta, GA
01.2020 - 04.2022
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Built strong operational teams to meet process and production demands.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Director of Special Projects
Swinerton Builders
Atlanta, GA
12.2016 - 01.2020
- Partnered with staff to create professional development plans to support personal and business growth.
- Developed department performance goals and methods for achieving milestones.
- Established strong client relationships to drive business development.
- Met with stakeholders to address issues and implement solutions.
- Leveraged market knowledge and studied competitive landscape to drive revenue.
- Cultivated and maintained relationships to promote positive work culture.
- Managed staff, financials and key performance indicators to facilitate business operations.
Project Executive
Choate Construction
Atlanta, GA
01.2012 - 11.2016
- Reviewed team and project performance in order to make forward-thinking adjustments to schedule milestones and maintain quality.
- Led weekly operational meetings with management teams to communicate corporate initiatives and industry dynamics; utilized flow charts, data tables and trend diagrams to improve communication.
- Trained staff on project analysis and market research development, and evaluated staff performance to identify and improve success.
- Defined project deliverables and monitored status of tasks.
- Scheduled staff and subcontractors, ensuring that each shift had adequate coverage so that jobs could be completed on time.
- Oversaw multiple teams, project milestone completion and quality of work performed.
Senior Project Manager
Choate Construction
Atlanta, GA
05.2006 - 01.2012
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Updated project plans based on changing objectives, specifications and staff availability.
- Delivered high level of service to clients to extend relationship and encourage further projects.
Project Manager
Choate Construction
Atlanta, GA
02.1999 - 05.2006
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
- Submitted budget estimates, progress reports and cost tracking reports.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Project Manager
ISEC
Denver, CO
12.1994 - 02.1999
- Worked closely with General Contractors to ensure project schedule commitments and requirements are met.
- Made changes to project scope and cost and implemented the most effective change management processes to keep project up-to-date.
- Utilized schematics, drawings and specifications to complete schedules and budgets for each project phase.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Education
Bachelor of Science - Construction Management
Colorado State University
Fort Collins, CO05.1995
Skills
- Develop and Maintain Business Partners and Client Relationships
- Team Leadership
- Administrative Management
- Succession Planning
- Support and Cultivate a Healthy Division Culture
- Maintaining Compliance
- Hiring and Onboarding
- Decision Making
- Budget Development and Management
- Recruit, Train, and Develop Personnel
Community Outreach
Sunshine On A Ranney Day (SOARD)
Board Chair
Timeline
Operations Manager
Swinerton Builders
01.2020 - 04.2022
Director of Special Projects
Swinerton Builders
12.2016 - 01.2020
Project Executive
Choate Construction
01.2012 - 11.2016
Senior Project Manager
Choate Construction
05.2006 - 01.2012
Project Manager
Choate Construction
02.1999 - 05.2006
Project Manager
ISEC
12.1994 - 02.1999
Bachelor of Science - Construction Management
Colorado State University
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