Summary
Overview
Work History
Education
Skills
Timeline
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Paul Nieto

Victorville,CA

Summary

Dynamic Lead Installation Technician with Midwest Medical Contracting, recognized for enhancing customer satisfaction through exceptional service and effective communication. Proven expertise in equipment installation and worksite safety, coupled with strong teamwork skills, led to a significant increase in repeat business and positive client feedback. Committed to maintaining high-quality standards and safety compliance.

Overview

31
31
years of professional experience

Work History

Bar Staff Member/Event Security Guard

DREAM Lounge
04.2021 - 02.2025
  • Collaborated with team members to ensure smooth service during peak hours.
  • Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
  • Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
  • Participated in staff meetings and provided valuable input on ways to improve overall bar operations.
  • Maintained a clean and organized bar area for an enjoyable customer experience.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.

Lead Installation Technician

Midwest Medical Contracting
10.1997 - 01.2021
  • Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.
  • Conducted regular training sessions for technicians to ensure up-to-date knowledge on industry best practices.
  • Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
  • Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
  • Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
  • Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
  • Increased overall efficiency through effective communication with clients and team members.
  • Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Ensured safety compliance, leading to a decrease in workplace accidents during installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Followed all company guidelines regarding safety procedures when out in field.

Job Coach

Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
04.1994 - 10.1997
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
  • Developed and maintained relationships with community resources to support job coaching.
  • Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
  • Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Established and maintained quality control standards.
  • Improved client confidence by delivering motivational speaking sessions and one-on-one coaching.

Education

VVHS
Victorville, CA

Diploma - Massage Therapy

National Holistic Institute
Ontario, CA
10-2022

Skills

  • Cable management
  • Equipment installation
  • Worksite safety
  • Power tools operation
  • Installation adjustments
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Fiber optic installation
  • Written communication
  • Blueprint reading
  • Professionalism

Timeline

Bar Staff Member/Event Security Guard

DREAM Lounge
04.2021 - 02.2025

Lead Installation Technician

Midwest Medical Contracting
10.1997 - 01.2021

Job Coach

Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
04.1994 - 10.1997

VVHS

Diploma - Massage Therapy

National Holistic Institute

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Paul Nieto