Paul Norris
Phoenix,Arizona
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 25 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
27
27
years of professional experience
Work History
MANAGER BROADBAND AND COMM DATA
Graybar
01.2010 - 01.2024
- Developed and maintained sales of company products and services in the Phoenix market, achieving consistent revenue growth and market expansion
- Managed and optimized allocated resources to meet or exceed sales targets and branch profit goals
- Ensured compliance with company policies and implemented continuous improvement initiatives to enhance quality and customer satisfaction
- Led sales, marketing, customer service, financial, and personnel performance to drive business success
- Received the prestigious Elisha Gray Award in 2023, recognizing outstanding contributions to Graybar
- Led the branch to win the top-performing branch award in the country in 2023, earning the President's Club trip.
WESTERN REGION VP OF SALES
Legrand
02.2006 - 01.2010
- Served as the Western Region Vice President of Sales, responsible for managing a $50 million sales territory covering the entire Western Region
- Successfully rebuilt the entire sales force across the West, resulting in improved sales performance and increased market share
- Volunteered to participate in multiple internal process improvement task forces, driving operational efficiencies and enhancing customer satisfaction
- Developed sales and marketing plans, prepared sales forecasts, account status reports, and competitive assessments, making strategic recommendations to achieve revenue growth
- Established strong working relationships with both regional and national distribution partners, defining and implementing joint sales and marketing plans
- Led a cross-country team on new product development, driving innovation and market expansion
- Conducted marketing and sales presentations to key clients and distributor networks, successfully launching and promoting new product lines and business partnerships.
DISTRICT SALES MANAGER
Leviton
01.2004 - 01.2006
- Served as the Pacific Mountain District Sales Manager for the Voice & Data Division, responsible for managing a $25 million sales territory
- Exceeded revenue expectations in product categories including copper, fiber, power quality, and wireless applications, across residential, government, and commercial sectors
- Increased overall sales by 15% in 2005 and achieved revenue goals in 2006
- Volunteered to participate in multiple internal process improvement task forces, driving operational efficiencies and enhancing customer satisfaction
- Worked closely with the Director of Contractor Marketing to re-energize the contractor program, resulting in increased sales and customer engagement
- Developed strong working relationships with regional and national distribution partners, collaborating on joint sales and marketing plans
- Played a key role on the Leviton New Product Qualification Team, contributing to the successful launch of new products
- Conducted marketing and sales presentations to key clients and distributor networks, driving awareness and generating sales.
GENERAL MANAGER
IES Commercial
06.1997 - 01.2003
- Served as the General Manager for Arizona and New Mexico, delivering over $30 million in revenue year after year
- Maintained gross profits of 22% and managed a 7% sales budget, consistently delivering 13% profit to the bottom line
- Implemented corporate initiatives and maintained buy-in and support from company employees
- Supported operating policies consistent with the corporation's objectives and ensured their optimum execution at the company level
- Appraised and evaluated the results of operations regularly, reporting to the President
- Identified cross-selling opportunities with other companies within the organization and supported partner companies within the region
- Managed short-term and long-term plans and budgets based on organizational goals and growth
- Worked with the President to address high-level organizational issues and implement best practices
- Developed national account opportunities with the National Accounts Team
- Provided the President with a succession plan for key positions within the organization
- Developed and recommended an annual operating budget.
Education
Associate of Applied Science -
Richland Community College
Decatur, IL06.1992
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Business Analysis and Reporting
- Budget Management
- Performance Tracking and Evaluation
- Sales management
- Negotiation
- Business Development
- Business Planning
Timeline
MANAGER BROADBAND AND COMM DATA
Graybar
01.2010 - 01.2024
WESTERN REGION VP OF SALES
Legrand
02.2006 - 01.2010
DISTRICT SALES MANAGER
Leviton
01.2004 - 01.2006
GENERAL MANAGER
IES Commercial
06.1997 - 01.2003
Associate of Applied Science -
Richland Community College
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