Compassionate healthcare professional with 4+ years of experience in resident engagement, memory care support, and healthcare operations. Skilled in creating enriching activity programs, coordinating personalized care plans, and fostering a safe, supportive environment for residents, including those with Dementia, Autism and Alzheimer’s. Experienced in staff scheduling, family communication, and compliance with healthcare regulations. Adept at balancing resident-centered care with efficient administrative and business office operations.
• Developed and facilitated daily and weekly engagement programs for individuals with developmental disabilities, ensuring activities supported cognitive stimulation, emotional well-being, and social connection.
• Managed scheduling for multiple group homes, optimizing staff coverage while reducing overtime costs by 20%.
• Communicated regularly with families regarding resident progress, care updates, and activity participation.
• Oversaw compliance-focused training initiatives, achieving 100% adherence to safety and care protocols.
• Coordinated events and celebrations that fostered a sense of community and belonging among residents.
• Maintained accurate documentation and records to support quality care and regulatory audits.
• Provided daily care and support to individuals with developmental disabilities, ensuring their safety, comfort, and dignity.
• Assisted residents with personal care, meal preparation, medication reminders, and community integration.
• Supported skill development and independence through individualized care plans.
• Maintained accurate documentation of services provided in compliance with regulatory requirements.