Paul Onkoba
Euless,TX
Summary
Proven track record of enhancing cleanliness and customer satisfaction at Abm Industries Inc De, showcasing strong sanitization practices and exceptional reliability. Achieved notable efficiency in workflow processes, demonstrating both hard and soft skills vital for high-standard service environments. Maintains a commitment to health and safety, ensuring pristine conditions and positive guest experiences.
Overview
11
11
years of professional experience
Work History
Security Cabin Cleaner
Abm Industries Inc De
01.2017 - Current
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Waiter's Assistant
The Shade Hotel
02.2014 - 01.2017
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Diploma - General Studies
Mokomoni Secondary School
Nairobi,Africa01.2002
Skills
- Proper sanitization
- Laundry skills
- Health and safety awareness
- Reliability and punctuality
Timeline
Security Cabin Cleaner
Abm Industries Inc De
01.2017 - Current
Waiter's Assistant
The Shade Hotel
02.2014 - 01.2017
Diploma - General Studies
Mokomoni Secondary School
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