Paul Ornelas
Taunton,MA
Summary
Results-driven technician with expertise in equipment repair and preventive maintenance. Proven ability to enhance equipment reliability and streamline repair processes, ensuring minimal downtime and optimal performance.
Overview
23
23
years of professional experience
Work History
Technician
Lifttruck Parts and Service
Brockton, MA
10.2008 - Current
- Diagnosed and repaired hydraulic systems to ensure optimal lift truck performance.
- Conducted routine maintenance and inspections to enhance equipment reliability.
- Collaborated with team members to troubleshoot mechanical issues efficiently.
- Trained new technicians on equipment operation and maintenance procedures.
- Streamlined repair processes, reducing turnaround time for service requests.
- Managed inventory of parts, ensuring availability for timely repairs and servicing.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Used basic computer skills to key customer names, addresses, statistical information, or other data.
- Exhibited computer skills in diagnostics and machine specific software and created and maintained import files.
- Customer Retention
- Customer Accounts
-
Metal Fabricator
Centco Architectural Products
West Bridgewater, MA
10.2002 - 10.2008
- Operated CNC machines for precise metal fabrication, ensuring compliance with design specifications.
- Collaborated with design teams to interpret blueprints and translate them into metal components.
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
Education
No Degree - Accounting And Finance
Bridgewater State University
Bridgewater, MANo Degree - Law Enforcement
Massasoit Community College
Brockton, MASkills
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Maintenance and repairs
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Equipment Repair
- OSHA compliance
- Product Inspections
- System diagnostics
Languages
Portuguese
Native or Bilingual
Interests
- DIY and Home Improvement
- Music
- Yoga
- Fashion and Style
- Running for charities
Timeline
Technician
Lifttruck Parts and Service
10.2008 - Current
Metal Fabricator
Centco Architectural Products
10.2002 - 10.2008
No Degree - Accounting And Finance
Bridgewater State University
No Degree - Law Enforcement
Massasoit Community College