Dynamic Assistant Manager with a proven track record at SUBWAY® Restaurants, enhancing customer satisfaction and streamlining operations. Skilled in effective communication and team leadership, I excel in managing under pressure and adapting to customer trends. Achieved significant improvements in staff performance and customer service, demonstrating a high positivity attitude and a commitment to excellence.
Facilitated financial transactions, ensured quality customer support, and restructured loans.
Effective Communication
Knowledge of company policies and following policies and procedures
Demonstrative Team Leadership
Time management under pressure
Efficient Task Management
Understanding trends with food products and customer trends
Flexible Shift Management
Punctuality and consistency with company processes
High positivity attitude
I have over 15 years of experience as a professional percussionist, managing live performances, studio productions, and solo projects. This has helped me develop strong skills in teamwork, organization, time management, and adaptability, all of which are highly relevant to roles in the retail industry. My background has also honed my ability to work under pressure, provide exceptional customer service, and ensure smooth collaboration with diverse teams.