Paul Pham

Market Scheduler 2001-2006

- Worked with healthcare professional at Mercy Hospital to deliver outpatient service and bedside delivery service

– Responsible for analyzing performance data including pharmacy financial, customer service, and

inventory Manages pharmacy asset protection activities and oversees inventory management

Reviews KPI’s with Pharmacist

– Develops and maintains good relationships with local medical community including physicians,

nurses, and other health care providers Reaches out to the community to promote the pharmacy

business and further enhance growth opportunities

Monitors and recognizes pharmacy employee progress and implements rewards programs while

fostering a shared vision Optimizes customer experience through focused coaching and

performance behaviors

– Manages pharmacy staff performance by conducting formal performance reviews,