Paul Phiropoulos Jr.

• I am currently employed with a Midwestern tax appeal firm that you may consider a competitor in some of the states you work in. I noticed your company in my efforts to seek employment in my unique skills area. I have worked for the firm for 14 years. I am an expert at direct marketing, specifically telemarketing, inside sales, and email marketing. I have been a top producer for the company from day one. My job is to research and formulate messages and presentations to contact Commercial property owners (prospects) that have good opportunities to appeal their property taxes and receive reductions. I do a small cursory review of the properties, using tools such as value comparisons for geographical areas, including zip code, property type, and square footage, to determine tax dollars paid per square foot in the specific geographical area. That, combined with internet research, includes purchase prices, state and county regulations, deadlines, and tax status. also, contemporary events or specific opportunities like ratio studies, changes in tax laws or tax status (exemptions, enterprise zones, abatements) all to determine if they have the qualifications my company requires. I am versatile enough to produce a presentation that will either set an appointment for our business development managers or decide if the prospect is qualified to receive a review from our company. I schedule appointments and develop future business daily, and I usually work to fill 1 to 5 people's schedules for face-to-face meetings and conference call meetings. I work with tax bills from $30,000 up to 2 million. Since I have 14 years of experience doing this special work, I am knowledgeable about process, values, tax bills, appraisals, competitors, favorable, and unfavorable properties, etc. After my first 7 years with the company, I was promoted to Training Manager for new hires, salespeople, and telemarketers. I trained them in presentation, resources, and our CRM software. I created a training program, training manual, and developed a training process for ongoing coaching and progress in telemarketing, with quarterly and annual reviews. When Covid virus hit, we were all forced to work from home. Our production doubled and tripled when we went remote. Currently I work remotely (hybrid) with monthly visits to the office for meetings. I am interested in broadening my skills and experience to National Marketing and Residential Marketing. I noticed that your company works in every state, and you provide residential tax appeals. I am interested in working for you in this capacity, and in the hope that I can add a distinctive style and become an asset. I would like to learn more about your company and how you handle all states, plus all the residential work. I am from Missouri, and my company only works in 7 states which we call core areas. We are well known in eastern and Midwest states. I have a lot to offer your company, and I have included my resume with this email. I have a home office equipped to accommodate the phone work you may need. And I have 35 years of experience in direct marketing. I am open to travel to your offices to get the training I need. Please consider this and let me know if I may have an opportunity for a phone interview with you.
• Collaborated with internal teams to identify and secure new business opportunities.
• Provided support during client onboarding process by preparing necessary documentation.
• Analyzed customer requirements and provided tailored solutions based on those needs.
• Scheduled meetings with potential clients to discuss their needs and present solutions.
• Conducted market research to identify potential customers.
• Identified target markets through demographic analysis of current customer base.
• Managed customer inquiries regarding products and services offered in a timely manner.

• Conducted inside sales activity by marketing tax and accounting services to prospective clients, setting and coordinating sales appointments, and collaborating with outside sales representatives
• Top producer in the department.

• Conducted inside sales activities by marketing commercial janitorial services to prospective clients, setting appointments, qualifying, and producing potential prospects for outside sales teams, and providing sales quotations and bids to property managers
• Top producer for assigned territory.

• Managed inside sales for a national credit financial services firm, including account origination, account approval, and fulfillment
• Sold services such as credit reports, credit score analyses, identity verification, flood certifications, automated valuation models, lien protection services, 4506T verifications, and W2 services directly to banks, credit unions, mortgage brokers, mortgage bankers, and direct lenders
• Serviced client base by providing ongoing customer service, training, and troubleshooting
• Top inside sales producer with comparable sales results to outside sales executives.

• Managed marketing activity for real estate/property management group, including telemarketing, lead generation, and lead management for 4 loan officers, procured data, and maintained database
• Managed 5 station network and 4 operators in a call center
• Top producer for lead procurement.

• Sold up to 10 different newspapers nationally and locally, including the St
• Louis Post Dispatch, the San Bernardino Times, the Ventura Star, and many others
• Pitched and closed sales at a rate of 2 sales per hour; achieved top production.

• Managed 5 telephone sales representatives
• Duties included training, decision-making, target marketing, mail and sample fulfillment, lead generation, and office management
• Managed a database of over 80,000 companies using the CRM program, Maximizer
• Expedited orders, managed communication, supervised warehouse employees, and managed shipping
• Implemented new business systems and efficient communication procedures.

• Founded one of the first business-to-business professional telemarketing firms in St.Louis Mo.
• Leveraged expertise in marketing to assist small and medium-sized companies with their specific needs across multiple areas.

Executive managerial and administrative responsibilities included human resource management, training, production management, customer service management, and account management.