Hardworking retail manager with 10 plus years of retail experience in a grocery setting, with experience in all aspects of the grocery business: stocking, cleaning, culling, executing seasonal sets, pricing, inventory management, training new hires, cashiering, while maintaining a positive attitude, even during challenging situations.
Led department to positive year over year sales while in role.
Planned and executed daily, weekly, and monthly workload to deliver sales goals and guest engagement: including daily inventory audits, weekly price changes and markdowns, monthly endcap displays, and seasonal planogram transitions and revisions.
Executed fresh and full department during all hours by leveraging strong inventory management and area routines.
Led aculture of food safety by following department cleaning routines and proper food handling procedures.
Established relationships with direct to store delivery vendors to ensure that brand standards for delivery and merchandising were met, and promotional displays were full and maintained.
Ensured store initiated orders were completed and accurate
Evaluated and recommended candidates for open positions
Led onboarding and learning to close knowledge gaps and create a guest centric team.
Established clear expectations around performance and attendance and held team accountable to expectations.
Led safety oriented culture by identifying potential safety hazards and ensuring that team members were working safe at all times
Led a committment to inclusivity and diversity through continuous learning
Obtained State of Tennessee Food Safety Manager Certificate
Worked primarily in produce, meat, and bakery departments
Delivered fresh and full salesfloor every day by following department standards and routines: culling out unsaleable merchandise, marking down excess and expiring inventory, strong routines in filling the salesfloor
Maintained accurate on hands and executed accurate store initiated orders to keep salesfloor fresh and full during all business hours.
Followed department daily, monthly, and weekly cleaning standards.
Ensured all food inventory was accurately received and performed temperature checks on all received food merchandise
Executed department daily and weekly workload tasks: price changes, audits, expiration date audits
Assisted department manager in executing monthly endcap displays, as well as seasonal produce sets
Trained new hires on department routines and expectations
Cross trained across departments to assist in total store needs
Delivered great customer service by helping customers locate product on salesfloor
Received highest review score four times while in role.