Enterprising person successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Have managed up to 300 individuals and 6 electronic shops while in the Air Force.
Work History
Owner/Operator
Eagle View Aerials
03.2022 - Current
Studied to perform daily business functions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Kept all building areas and equipment functional and well-organized to promote business performance.
Assessed income and expenses and adapted plans to improve profit levels.
Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Workforce Development Specialist
State Of Alaska Dept Of Health And Social Services
02.1986 - 07.2001
Interview and analyzed families circumstances to determine a best course of action. Help them to become a self sustaining household and remove their family from welfare.
Oversaw job seeker aptitude and interest testing, reviewed results with job seekers and presented suitable career alternatives.
Notified employers and community organizations of workforce development programs and services.
Organized scheduling and logistic elements of employee training to maximize overall impact of every coaching session.
Presented skills development seminars for more than [Number] people, resulting in improved task prioritization.
Interviewed employers to determine needs and brought employers and job seekers together.
Obtained and recorded job vacancies from variety of employers and contacted employers to gain additional critical information.
Identified career goals and advancement opportunities to enable workers to find success within each individual position.
Recruited potential clients and identified talented participants to guarantee job candidate effectiveness.
Provided special assistance to military veterans, aided in translating current skillset from military to civilian and offered complete career development and placement support.
Facilitated job seeker interviews with prospective employers, obtained feedback from both parties and adjusted employment strategies.