Paul Reindl
Eliot,ME
Summary
Accomplished professional with a proven track record at FedEx Express, adept in logistics and transportation, and exceptional in customer service. Demonstrates expertise in route planning and GPS navigation, alongside strong interpersonal skills, ensuring timely and accurate deliveries. Excelled in driving efficiency and enhancing customer satisfaction through effective communication and meticulous attention to detail.
Overview
39
39
years of professional experience
Work History
Courier/Driver
Fedex Express
05.1994 - Current
- Average 80-100 delivery and pickup stops daily. Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Followed safety procedures and regulations to protect packages and vehicles.
Office Manager
Merry Maids
06.1989 - 05.1994
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Construction Worker
Nickel Builders
06.1985 - 06.1989
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated power equipment to move materials and promote job efficiency.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Used variety of hand and power tools to complete tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Installed drywall, siding and other structural components.
- Worked on sites, installing roofs and other exterior components.
Education
High School Diploma -
Portsmouth High School
Portsmouth, NH06.1985
Skills
- GPS Navigation
- Excellent driving skills
- Handheld scanning devices
- Attention to confidentiality
- Package Delivery and Pickups
- Working Independently
- Customer Service
- Package handling
- Route Planning
- Vehicle inspections
- Time Management
- Time Sensitive Deliveries
- Loading and unloading
- Clean Driving Record
- Valid Driver's License
Additional Information
Currently at Fedex in addition to being a Courier I am also a loop leader. I am responsible to gathering the route information for my loop, making any adjustments that need to be made, and working with the couriers to make sure we have on time deliveries. I also in charge of gathering and handing out the equipment needed for the couriers to complete their day. I also assist the managers during daily AM meetings, making sure loops are covered and deliveries are dispersed evenly. I am also in charge of our station vacation bid. I meet with each employee to get the vacation and days off they want. We only allow a certain amount of employees off each day, so I make sure each bid is in accordance with Fedex policy. I am also AED certified through Fedex.
Timeline
Courier/Driver
Fedex Express
05.1994 - Current
Office Manager
Merry Maids
06.1989 - 05.1994
Construction Worker
Nickel Builders
06.1985 - 06.1989
High School Diploma -
Portsmouth High School
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