Paul Retjos
Tewksbury,MA
Summary
Versatile professional with a strong background in customer service and technical operations demonstrated through roles ranging from cashier at 7-Eleven to CNC milling machine operator at Somerset Industries. Notable achievements include enhancing loyalty program engagement and improving inventory restocking efficiency. Proficient in VMC and CNC milling, bringing a blend of technical expertise and operational excellence to diverse work environments.
Overview
21
21
years of professional experience
Work History
Cashier
7-eleven Convenience Store
Oak Harbor, WA
03.2024 - 10.2024
- Greeted customers and answered their questions about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits, or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Budtender
Kaleafa Cannabis Dispensary
Oak Harbor, WA
06.2022 - 11.2023
- Advised customers on suitable cannabis products based on their needs for medical and recreational use.
- Kept informed of new cannabis products and trends.
- Processed customers' payments using the dispensary's Point of Sale (POS) system.
- Ensured that the dispensary was clean and well-organized at all times.
- Educated customers on the safe use of their selected cannabis products.
- Correctly weighed, packaged, and labeled cannabis products as required.
- Reviewed customers' identification documents to verify that they are of legal age.
- Performed inventory of cannabis products and ensured that the sales floor was adequately stocked.
General warehousing
Lloyd Industries
Orange Park, FL
02.2016 - 04.2019
- Full function, setup, and operation of VMC and CNC milling machines
Full function, setup, and operation of VMC and CNC milling machines
Somerset Industries
N. Billerica, MA
03.2013 - 01.2015
- General manufacturing and production
Full function, setup, and operation of VMC and CNC milling machines
Excell Solutions
Billerica, MA
09.2010 - 10.2011
- General manufacturing and production
Warehouse Laser Operator
Laser Process Manufacturing
Peabody, MA
11.2007 - 04.2010
- General warehousing
- Laser processing sheet metal
- Order processing
- Full function and operation of PRC lasers
Carpenter/Contractor's Apprentice
Gregg A. Locke General Contracting
Tewksbury, MA
06.2007 - 09.2007
- Summer (during HS) employment
Paint and Packaging personnel
Fiberlock Technologies, Inc.
Andover, MA
09.2003 - 01.2006
- Part time after school employment and summers
- General warehousing, mixed paints, packaged goods, etc
Education
High School - undefined
Tewksbury Memorial High School
01.2007
Skills
- VMC Milling machines
- CNC milling machines
- PRC lasers
- Drawer balancing
- Order processing
- Product restocking
- Rolling joints
- Cash handling experience
- THC & CBD products
- Inventory restocking
- Spirit, wine, and beer expertise
- Basic math
- Scanner operations
- Credit and cash transactions
- Credit card processing
- POS system operations
- Staff training
- Edibles upselling
- Point-of-sale system
Timeline
Cashier
7-eleven Convenience Store
03.2024 - 10.2024
Budtender
Kaleafa Cannabis Dispensary
06.2022 - 11.2023
General warehousing
Lloyd Industries
02.2016 - 04.2019
Full function, setup, and operation of VMC and CNC milling machines
Somerset Industries
03.2013 - 01.2015
Full function, setup, and operation of VMC and CNC milling machines
Excell Solutions
09.2010 - 10.2011
Warehouse Laser Operator
Laser Process Manufacturing
11.2007 - 04.2010
Carpenter/Contractor's Apprentice
Gregg A. Locke General Contracting
06.2007 - 09.2007
Paint and Packaging personnel
Fiberlock Technologies, Inc.
09.2003 - 01.2006
High School - undefined
Tewksbury Memorial High School
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