Paul Riley
Golden,CO
Summary
Adept at driving enterprise sales and fostering client relationships, I excelled at LogMeIn, Inc., achieving 146% yearly attainment in 2020. My expertise in Salesforce and exceptional negotiation skills have consistently enhanced customer retention and revenue growth. Renowned for strategic account management and impactful product demos, I bring a proven track record of surpassing sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Executive
Preparis
Denver, CO
07.2024 - Current
- Prospecting and Lead Generation: Identify potential clients within the insurance sector
- Utilize various channels (networking, referrals, social media, etc.) to generate leads
- Conducting Demos: Run comprehensive product demonstrations tailored to the needs of insurance prospects.
- Showcase the technology's features and benefits relevant to the insurance industry.
- Uncovering Client Pain Points: Engage in consultative selling to understand the specific challenges and pain points of prospects.
- Maintained accurate records of all sales activities using CRM software systems.
- Develop and present customized solutions that address the identified pain points.
- Sales Reporting and Forecasting: Maintain accurate records of sales activities and pipeline management in CRM systems.
- Provide sales forecasts and reports to management, highlighting successes and areas for improvement.
- Staying Informed: Keep up to date with industry trends, competitive landscape, and technological advancements in the insurance sector
- Continuously enhance product knowledge to effectively demonstrate value to prospects.
- Reset store displays for special events and seasonal merchandise changes.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Senior Account Executive/Account Executive
Belkins
Boston, MA
02.2024 - 06.2024
- Pinpoint potential sales leads
- Conduct exhaustive research to identify prospective clients
- Launch purposeful interactions with identified prospects
- Hold insightful discovery calls to explore client needs
- Establish and sustain a sales pipeline for a steady flow of sales opportunities
- Conduct proposal reviews based on prospect's ICP
Mid-Market Account Executive
Paychex, Inc.
Denver, CO
08.2022 - 06.2023
- Achieved 120% of yearly quota
- Achieved top 1% of new business sales
- Leverage the Go-to-Market Sales Strategy to identify customers' needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client's preference on in person or virtual interaction to increase revenue and market share
- Scheduling appointments and visiting potential and current referral sources to secure referrals to end users
- Prospecting for new clients and new referral sources utilizing the telephone, direct mail, seminars, current client visits, or other local marketing programs directed by Sales management
- Analyzing the customer needs and interests, determining which products are appropriate and referring to appropriate party when necessary
Senior Territory Account Executive
LogMeIn, Inc.
01.2021 - 08.2022
- Uncover true business needs, pain points, and challenges that prospects are facing
- Lead discovery and tailored product demonstrations to show the value of Logmein's product portfolio
- Prospect and generate my own pipeline
- Maintain pipeline hygiene and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
- Provide insightful feedback from prospect conversations to the product, sales, and marketing leadership teams
- Construct and design customer specific proposals, tailored to that customers use case
Senior Account Executive
LogMeIn, Inc.
Boston, MA
12.2018 - 12.2020
- Achieved 25/25 award for 2020
- 146% yearly attainment for 2020
- Work with management and marketing to come up with strategies to build opportunities into closed accounts
- 110% yearly attainment for 2019
- Work with team lead to assist new reps on closing strategies
- Build excel sheets on all closed accounts and distribute to the team
- Train and ramp up new hires by assisting in demo's and sales strategies
Account Executive
LogMeIn, Inc.
Boston, MA
10.2016 - 12.2018
- Achieved 110% of first year quota and finished top 20% of all inside sales for the 2018 fiscal year
- Finished 1st in overall bookings on a team of 11 for the 2017 fiscal year
- Hunt, prospect and qualify inbound marketing leads for new business opportunities by making 40+ daily calls and emails to build a strong pipeline
- Ask qualifying questions to determine which type of remote support tool will be the best fit for the customer based on features, functionality and business needs
- Prepare and present personalized demos to decision makers who have an IT budget spend on remote support solutions
- Consult and provide strategic advice to prospective clients on how they can get the best ROI on their remote support investment to build and maintain relationships
Inbound Sales Representative
LogMeIn, Inc.
Boston, MA
11.2015 - 10.2016
- Inbound 40 calls a day from current and prospective clients and serve as a sales consultant
- Achieve and exceed monthly and quarterly sales quotas by negotiating, retaining and upselling to existing clients
- Outbound existing customers from various marketing campaigns to try and upsell them on a higher tiered product and packages
- Achieved top overall performer in sales pilot campaign for retaining and upgrading at-risk accounts
Customer Support Representative
LogMeIn, Inc.
Boston, MA
03.2015 - 11.2015
- Utilized remote support tool LogMeIn Rescue to support customers with technical questions to make sure they are trained on the portfolio of software
- Assist existing customers in diagnosing and fixing their technical issues ranging from resetting passwords to connecting their remote printer to their local desktop
- Train new hires on the flow of inbound tickets, and logging support data into salesforce
- Upgrade customers as needed to increase overall monthly bookings
- Achieved #1 sales performer for August & September 2015
Education
Bachelor of Fine Arts - Illustration
Art Institute of Boston
Boston, MA12.2014
Skills
- Sales
- Upselling
- Remote access software
- Negotiation
- Product demos
- Active Directory
- Customer service
- Account management
- Training
- Remote Access Software
- CRM software
- Territory management
- Inbound Sales
- Branding
- SaaS
- Analysis skills
- Relationship management
- Time management
- Business Development
- Forecasting
- Microsoft Office
- Adobe InDesign
- Illustration
- Organizational skills
- Outbound sales
- Adobe Illustrator
- B2B sales
- Inside sales
- Salesforce
- Communication skills
- Enterprise sales
- Graphic design
- Adobe Photoshop
- Sandler Sales Training
- Closing
- Client Relationship Management
- Hospitality
- Technical sales
- Customer Retention
- Web Design
- Pricing
- Sales presentation
- Sales strategies
- Sales proficiency
Certification
Driver's License, 09/01/21, 05/31/26
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
- Volunteering with parks and recreation of Denver to plant trees in local parks
- Graphic design and illustration for clothing companies
Timeline
Account Executive
Preparis
07.2024 - Current
Senior Account Executive/Account Executive
Belkins
02.2024 - 06.2024
Mid-Market Account Executive
Paychex, Inc.
08.2022 - 06.2023
Senior Territory Account Executive
LogMeIn, Inc.
01.2021 - 08.2022
Senior Account Executive
LogMeIn, Inc.
12.2018 - 12.2020
Account Executive
LogMeIn, Inc.
10.2016 - 12.2018
Inbound Sales Representative
LogMeIn, Inc.
11.2015 - 10.2016
Customer Support Representative
LogMeIn, Inc.
03.2015 - 11.2015
Bachelor of Fine Arts - Illustration
Art Institute of Boston
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