Paul Rogers
Job Seeker
Knoxville/Nashville,TN
Summary
Service-oriented Server with 2 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with background addressing and repairing damaged equipment and participating in safety meetings. Familiar with SCADA systems and public utilities.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Reliable carpenters helper with carpentry skills and eagerness to learn new techniques. Well-versed in installing bracing, shoring and scaffolding, as well as constructing forms and supporting diverse installations. Safety-oriented and responsible team player.
Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.
Organized plumbers helper experienced in assembling, installing and repairing fixtures, fittings and pipes of heating and water systems. Reliable and quick learner with knowledge of job-related equipment and tools. Dedicated to working efficiently to produce quality results.
Overview
11
11
years of professional experience
Work History
Plumber's Helper
Hiller Plumbing Heating & Cooling
Knoxville, TN
11.2020 - 05.2022
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Hung steel supports from ceiling joists to securely hold pipes in place.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Inspected pipes and piping systems to assess quality and condition.
- Installed underground storm, sanitary sewer, irrigation systems, and water piping systems.
- Repaired domestic appliances such as sinks and dishwashers.
- Selected type and size of piping required for each project.
- Installed valves, hangers, supports and flanges inside piping systems.
- Offered guidance and training to junior team members.
- Inspected structures to avoid any obstruction and delays throughout project.
Hvac Service Tech
Roger Newman Hvac
Maryville, TN
01.2018 - 11.2020
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Evaluated systems according to predetermined checklist and noted issues.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
- Trained customer employees and managers on machine use and maintenance.
- Facilitated maintenance team training procedures to align with company standards.
Delivery Driver
Fed Ex Ground
Knoxville, TN
03.2016 - 01.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Created and submitted delivery and DOT logs.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
Carpenter's Helper
Johnson & Galyon
Knoxville, TN
03.2014 - 01.2016
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Monitored tool and equipment condition and arranged repairs.
- Completed installations of building structures, trim, flooring and cabinetry.
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Placed building paper over subflooring to protect final flooring material from water damage.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Led garages, residential homes and addition projects to completion.
- Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Assisted with project planning by measuring locations and pieces, marking points and skillfully cutting materials.
- Set up and broke down scaffolding, shoring and other support systems to meet project requirements.
- Established precise reference points and plumb lines with use of bobs and rods.
- Cleaned work areas, machines and equipment to maintain clean and safe job site.
- Cut tile or linoleum to fit and spread adhesives on flooring for installation.
Meter Reader Technician
Knoxville Utilities Board
Knoxville, TN
05.2013 - 01.2014
- Visited several electric and water meters daily and kept detailed informational records.
- Serviced meters
- Connected and read several Electric and water meters..
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Repaired non-functioning meters and tested to verify operational status.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Server
Cracker Barrel Restaurant
Knoxville, TN
01.2011 - 05.2013
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
South Doyle High School
Knoxville, TN05.2011
Skills
- Safety Techniques
- Structural Supports
- System Maintenance
- Building Safety Codes
- Plumbing Fixture Installation
- Remodels and New Construction
- Site Installations
- Apprentice Supervision
- Blueprint Interpretation
- Building Materials
- Installation and Repair
- Piping Fabrication and Installation
- Teamwork
- Communication
- Reliable
- Customer Service
- Gas pipe insulation
- Management leadership
- Basic Construction knowledge
- Experience of all hand tools
- Driving experience
- Organized
- Up to date computer skills
- Professionalism
- Hvac installation & Service
- Critical thinker
- Landscape
- Warehouse exp
- Light carpentry
- Basic electrical
Legal information
Drivers License # 113408590
SSS# 411-73-1688
Timeline
Plumber's Helper
Hiller Plumbing Heating & Cooling
11.2020 - 05.2022
Hvac Service Tech
Roger Newman Hvac
01.2018 - 11.2020
Delivery Driver
Fed Ex Ground
03.2016 - 01.2018
Carpenter's Helper
Johnson & Galyon
03.2014 - 01.2016
Meter Reader Technician
Knoxville Utilities Board
05.2013 - 01.2014
Server
Cracker Barrel Restaurant
01.2011 - 05.2013
High School Diploma -
South Doyle High School
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