Paul Rojas
Torrance,CA
Summary
Dynamic Sales Manager with a proven track record at Chevrolet of Puente Hills, enhancing sales operations and team performance. Expert in strategic account development and KPI analysis, I excel in crafting profit and revenue-generating strategies. Renowned for exceptional multitasking and analytical problem-solving skills, I have significantly boosted sales team success and client satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager
Chevrolet of Puente Hills
City Of Industry, CA
01.2022 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Performed sales consultations and educated clients on products and services.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Advised borrowers on available financing options that best meet their needs.
- Reviewed loan applications, verified income sources, and evaluated collateral value.
- Received Award for rate of closed loans.
- Approved or denied loan applications and explained reasoning behind decisions.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Assistant Sales Manager
Huntington Beach Jeep
Huntington Beach, CA
01.2021 - 01.2022
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Evaluated store performance and recommended action plans to increase productivity.
- Developed and maintained relationships with key clients to ensure repeat business.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Assistant Sales Manager
Glendale Nissan
Glendale, CA
03.2020 - 01.2021
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Evaluated store performance and recommended action plans to increase productivity.
- Developed and maintained relationships with key clients to ensure repeat business.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Assistant Sales Manager
Nissani Bros Chrysler, Dodge, Jeep, Ram
Culver City, CA
07.2019 - 03.2020
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Evaluated store performance and recommended action plans to increase productivity.
- Developed and maintained relationships with key clients to ensure repeat business.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Salesperson
Champion Dodge
Downey
01.2014 - 07.2019
- Greeted and assisted customers to foster positive experiences.
- Maintained accurate records of customer interactions and transactions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Produced sales documents, finalized deals and filed records.
- Developed and implemented strategies to meet sales quotas.
- Listened to customer needs to identify and recommend best products and services.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Negotiated deals and handled complaints or objections.
- Identified customer needs by asking questions and advising on best solutions.
- Educated customers about products and services offered by the company.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Taxi Dispatcher
Authorized Taxicab Supervision
Los Angeles
02.2007 - 11.2013
- Maintained communication with drivers via radio or phone throughout the day to ensure efficient dispatch services were provided.
- Mentored junior team members and managed employee relationships.
- Assigned drivers to customers based on their location, destination and availability.
- Resolved customer complaints in a timely manner.
- Investigated discrepancies between fare estimates given at time of dispatch versus actual fare collected from customers.
- Met with customers face-to-face when necessary in order to resolve any outstanding disputes or complaints about service provided.
- Kept track of taxi availability and estimated times of arrival at pickup locations.
- Monitored driver locations and assigned appropriate vehicles for each customer request.
Education
Associate of Arts -
Santa Monica College
Santa Monica, CA06-2006
Skills
- KPI analysis
- Sales operation
- Territory sales management
- Sales team training
- Solution selling
- Strategic account development
- Analytical problem solver
- Profit and revenue-generating strategies
- POS [Route One/Reynolds & Reynolds/DealerSocket] expert
- Sales tracking
- Goals and performance
- Exceptional multi-tasker
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Manager
Chevrolet of Puente Hills
01.2022 - Current
Assistant Sales Manager
Huntington Beach Jeep
01.2021 - 01.2022
Assistant Sales Manager
Glendale Nissan
03.2020 - 01.2021
Assistant Sales Manager
Nissani Bros Chrysler, Dodge, Jeep, Ram
07.2019 - 03.2020
Salesperson
Champion Dodge
01.2014 - 07.2019
Taxi Dispatcher
Authorized Taxicab Supervision
02.2007 - 11.2013
Associate of Arts -
Santa Monica College
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