Summary
Overview
Work History
Education
Timeline
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Paul Ryder

Paul Ryder

Bigelow,AR

Summary

Desktop Support professional with over 6 years of experience in providing robust IT solutions and support. Expertise in Information Security, Active Directory, and Network Monitoring, ensuring optimal system performance and security. Proven track record in training, HIPAA compliance, and disaster recovery, driving operational efficiency and safeguarding data integrity. Authorized to work in the US for any employer.

Overview

16
16
years of professional experience

Work History

Plumbers Apprentice

Victory Plumbing
North Little Rock, AR
03.2024 - Current
  • Assist in installing, repairing, and maintaining plumbing systems, ensuring code compliance
  • Diagnose and troubleshoot plumbing issues, contributing to timely and effective resolutions
  • Collaborate with senior plumbers to learn advanced techniques and improve service quality
  • Maintain tools and equipment, ensuring readiness for diverse plumbing tasks
  • Support team in achieving project deadlines, enhancing overall operational efficiency

Bartender

The Adobe Deli
Deming, NM
06.2022 - 02.2024
  • Deliver exceptional customer service, enhancing guest satisfaction and repeat patronage
  • Assist wait staff and management, ensuring seamless operations and timely service
  • Manage inventory control, reducing waste and maintaining optimal stock levels

Farm Manager

DHC Agriculture LLC
Roland, AR
10.2019 - 03.2022
  • Managed 5-acre USDA-licensed farm, overseeing irrigation, planting, and harvesting operations
  • Collaborated with Dr. Cornell at U of A Fayetteville on plant research, enhancing crop yield and quality
  • Designed and implemented efficient irrigation systems, improving water usage and crop health
  • Led fertigation and Integrated Pest Management (IPM) practices, ensuring sustainable farming
  • Achieved measurable improvements in farm productivity and sustainability

Senior Information Technology Specialist

QualChoice Health
Little Rock, AR
09.2014 - 08.2020
  • Provided technical support to non-technical staff, resolving issues efficiently and courteously
  • Monitored system logs to ensure maximum uptime and operational efficiency
  • Diagnosed hardware and software issues, implementing effective solutions
  • Stayed current on computer and network vulnerabilities to enhance security
  • Maintained and troubleshot networking devices, ensuring seamless connectivity

Lead Driver/Trainer

Cherokee Building Materials
North Little Rock, AR
02.2009 - 09.2014
  • Ensured DOT compliance for drivers, enhancing safety and reducing violations
  • Trained and certified new CDL drivers in crane operation, boosting operational efficiency
  • Scheduled and dispatched routes, optimizing delivery times and resource allocation
  • Operated cranes to deliver construction materials, ensuring timely and accurate deliveries

Education

Associate of Science - Computer Science

Arkansas State University
Jonesboro, AR
01.2015

Timeline

Plumbers Apprentice

Victory Plumbing
03.2024 - Current

Bartender

The Adobe Deli
06.2022 - 02.2024

Farm Manager

DHC Agriculture LLC
10.2019 - 03.2022

Senior Information Technology Specialist

QualChoice Health
09.2014 - 08.2020

Lead Driver/Trainer

Cherokee Building Materials
02.2009 - 09.2014

Associate of Science - Computer Science

Arkansas State University

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Paul Ryder