Eboni Sam
Medical Administrative Assistant
Sandy Springs,GA
Summary
Recent graduate with foundational knowledge in Health of Science and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Twice A Child
01.2021 - 08.2025
- Coordinated office operations to enhance workflow efficiency and communication among departments.
- Managed scheduling and logistics for executive meetings, ensuring timely preparation of agendas and materials.
- Developed and maintained filing systems to improve document retrieval and organization across the office.
- Implemented new software solutions to streamline administrative tasks, resulting in reduced processing times.
- Facilitated training sessions for new staff on office procedures and company policies, promoting adherence to standards.
- Assisted in budgeting processes by tracking expenses and preparing financial reports for management review.
Call Center Sales Representative
AmeriCold Logistics
02.2015 - 11.2020
- Utilized CRM software to manage customer interactions and track sales performance.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Conducted product demonstrations, highlighting key features to enhance customer understanding and engagement.
- Collaborated with team members to develop effective sales strategies, driving increased revenue opportunities.
- Trained new representatives on company policies and sales techniques, fostering a collaborative environment.
- Analyzed customer feedback to identify trends and improve service delivery processes.
Front Desk Receptionist
CareMaster Medical Services
01.2009 - 12.2014
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Increased overall productivity by optimizing assembly processes and implementing time-saving techniques.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Associate of Science - Health of Science-Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL 01.2024 - 07.2025
Skills
- Machine operation
- Stress tolerance
- Precision assembly
- Production scheduling
- Workplace organization
- Strong work ethic
- Good communication
- Teamwork and collaboration
- Workplace safety
- Attention to detail
Timeline
Associate of Science - Health of Science-Medical Administrative Assistant
Ultimate Medical Academy
01.2024 - 07.2025
Administrative Assistant
Twice A Child
01.2021 - 08.2025
Call Center Sales Representative
AmeriCold Logistics
02.2015 - 11.2020
Front Desk Receptionist
CareMaster Medical Services
01.2009 - 12.2014