Paul Sanchez
Dallas,TX
Summary
A detail-focused professional with extensive experience in parts management. Proven ability to streamline inventory processes and enhance operational efficiency. Known for fostering collaborative team environments and adapting to dynamic work conditions. Expertise in supply chain coordination and vendor relationship management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Parts Manager
Schaffer Equipment
09.2022 - 02.2025
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Boosted customer satisfaction by establishing rapid response system for parts inquiries and orders.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Parts Department Supervisor/Assistant Regional Manager
Ahern Rentals
06.2019 - 09.2022
- Assisted in the development of promotional strategies for parts sales, driving revenue growth within the department.
- Evaluated employee performance regularly through constructive feedback sessions that led to measurable improvements in their job performance.
- Conducted regular audits of inventory levels, ensuring accuracy and identifying opportunities for improvement.
- Managed department budget effectively, adhering to financial guidelines while maximizing operational efficiency.
Parts Specialist
Austin Turf and Tractor
12.2017 - 06.2019
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Manager on Duty
Advanced Auto Parts
06.2017 - 12.2017
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Safety Coordinator
Ahern Rentals
04.2014 - 12.2015
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Coached employees, managers, and executives on effective safety policies.
- Conducted periodic audits of safety initiatives in place, identifying areas for improvement and implementing appropriate actions to maintain best practices.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment with OSHA regulations.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Parts Manager
Ahern Rentals
08.2009 - 03.2014
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Warehouse Supervisor
Interstate Threaded Products
09.2004 - 05.2009
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Education
Welding Certifacation - Welding
TSTC
Waco, TX09-1999
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Vendor relations
- Forklift operation
- Purchasing strategies
- Warehouse operations
- Customer relations
- Staff training
- Operations management
- Hardworking and reliable
- Bilingual
Certification
OSHA 30
TRAIN THE TRAINER
Languages
Spanish
Full Professional
Timeline
Parts Manager
Schaffer Equipment
09.2022 - 02.2025
Parts Department Supervisor/Assistant Regional Manager
Ahern Rentals
06.2019 - 09.2022
Parts Specialist
Austin Turf and Tractor
12.2017 - 06.2019
Manager on Duty
Advanced Auto Parts
06.2017 - 12.2017
Safety Coordinator
Ahern Rentals
04.2014 - 12.2015
Parts Manager
Ahern Rentals
08.2009 - 03.2014
Warehouse Supervisor
Interstate Threaded Products
09.2004 - 05.2009
OSHA 30
TRAIN THE TRAINER
Welding Certifacation - Welding
TSTC