Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
Generic

Paul Sanders

Management Trainee
Hernando,MS

Summary

Diligent Management Trainee with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate, Laborer

1-800-got-junk
08.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.

Patient Care Assistant

Baptist Memorial Hospital
10.2022 - 07.2023
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Gathered medical information, weight and height measurements and vital signs.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
  • Provided emotional support to patients during difficult moments, fostering trust and rapport.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented infection control protocols effectively, reducing the spread of illness within the facility.

Teacher Counselor

Youth Villages
07.2020 - 11.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.

Behavioral Health Technician

Crestwyn Behavioral Hospital
12.2019 - 06.2020
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
  • Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Organized recreational activities to assist in patient recovery.
  • Treated clients and families with respect and dignity.

Server and Bartender Assistant

Chancellor's House
12.2018 - 08.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Internship- Physical and Recreation Therapy

North Mississippi Regional Center
01.2019 - 05.2019
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Contributed to positive work environment by actively participating in team-building activities.

Assistant Manager

Dickey's BBQ Pit
01.2018 - 07.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Intern- Law Office

Fondren Law Group
11.2017 - 02.2018
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Enhanced project visibility by maintaining up-to-date project status reports.
  • Participated in planning and execution of community outreach programs, strengthening community relations.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Education

General Studies - Science (No Degree)

Northwest Mississippi Community College
Senatobia, Mississippi
05.2025

Bachelors in Science - Exercise Science

University of Mississippi At Oxford
Oxford, Mississippi
05.2019

Skills

  • Classroom Management
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Staff Management
  • Multi-tasking strength
  • Goal oriented
  • Exceptional customer service
  • Cash handling
  • Flexible schedule
  • Store opening and closing
  • Sales strategies

Accomplishments

  • Supervised team of 4-6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Certification

  • CPR/ First Aid January 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate, Laborer

1-800-got-junk
08.2023 - Current

Patient Care Assistant

Baptist Memorial Hospital
10.2022 - 07.2023

Teacher Counselor

Youth Villages
07.2020 - 11.2021

Behavioral Health Technician

Crestwyn Behavioral Hospital
12.2019 - 06.2020

Internship- Physical and Recreation Therapy

North Mississippi Regional Center
01.2019 - 05.2019

Server and Bartender Assistant

Chancellor's House
12.2018 - 08.2019

Assistant Manager

Dickey's BBQ Pit
01.2018 - 07.2018

Intern- Law Office

Fondren Law Group
11.2017 - 02.2018

General Studies - Science (No Degree)

Northwest Mississippi Community College

Bachelors in Science - Exercise Science

University of Mississippi At Oxford

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Paul SandersManagement Trainee