Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Paul Schultz

Waukesha,WI

Summary

Adept IT Technical Lead with a proven track record at Harley Davidson Motor Company, showcasing expertise in IT Asset Management and fostering collaborative relationships. Spearheaded innovative security solutions, enhancing website performance by over 90%. Skilled in IT budgeting and risk assessment, consistently delivering projects within budget and timeline constraints, demonstrating exceptional leadership and strategic planning abilities. Results-oriented [Job Title] with a track record of success in resolving technical problems and providing support for a wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Proficient IT lead thrives setting up and maintaining stations, training users and supporting pivotal process improvements to [Type] systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources.

Overview

27
27
years of professional experience
1
1
Certification

Work History

IT Technical Lead

Harley Davidson Motor Company
2008.04 - Current

• Governed Content Distribution Network account for 100+ Harley-Davidson and partner websites; implemented successful caching strategies; enhanced website page delivery performance and stability and, on average, origin offload by over 90%

• Directed introduction and tuning of Kona Site Defender on 10 high-value strategic digital properties; improved security and reliability for users and reduced company infrastructure requirements; added over 20 additional websites since initial implementation

• Managed supplier relationships (Akamai, DNS, and Certificate Authority providers), projected and monitored usage volumes and expenditures for contract negotiations; endorsed purchases of additional features such as Edge Cloudlets and Image Manager; delivered enhanced functionality and reduced website infrastructure demands and costs

• Established collaborative relationships spanning multiple sites and diverse business areas (Marketing, Legal, Training, Finance, and others); delivered consensus on technical objectives and requirements; improved effectiveness and exceeded project date and budget delivery targets

• Coordinated and developed design teams; collected discipline specific input; planned, prioritized, and delegated tasks in alignment with project management; consistently exceeded project deadlines within ± 5% of estimations

• Developed and introduced architectural strategies for web-based solutions aligned with current technology processes; delivered resilient and sustainable assets and services

• Delivered high impact technical solutions (geospatial dealer locator, test ride request collection, and more) for projects across varied business groups; enabled growth, strategic alignment, and cost savings through aligned use of universal functionality

Senior Application Developer

Connecture, Inc.
2005.04 - 2008.04

• Mentored on-shore and extended team members; ensured compliance with both industry and corporate development and quality standards

• Led efforts to introduce agile development methodologies; maximized team effectiveness and collaboration while producing deliverables on-time with increased customer satisfaction

• Contributed to the implementation and use of automated user interface testing tools; reduced test cycle times and improved reliability of products

• Produced development standards and formed formalized code review processes; accelerated knowledge sharing and improved software quality

  • Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
  • Performed unit and comprehensive testing to drive functional and technical deliverables.
  • Analyzed and developed technical solutions to meet business requirements.
  • Managed software development and support using formal specifications, data flow diagrams and other design techniques.
  • Met with internal and external customers to develop relationships and foster co-innovation opportunities.
  • Enhanced software performance by optimizing code and implementing efficient algorithms.
  • Developed comprehensive technical documentation to facilitate knowledge transfer among team members and support ongoing maintenance efforts.

Software Engineer

Johnson Controls, Inc.
2004.03 - 2005.04
  • Analyzed proposed technical solutions based on customer requirements.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
  • Improved software performance by identifying and resolving bottlenecks in the code.
  • Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Enhanced user experience with intuitive interface design and responsive web applications.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.

Software Designer

Agfra (Mitra Corporation)
2000.06 - 2004.02
  • Produced detailed technical documentation outlining software designs, functions, and deployment processes for reference purposes.
  • Supported ongoing maintenance efforts for existing products, promptly addressing reported issues and deploying necessary fixes or enhancements.
  • Reduced development timeframes through effective use of agile methodologies, enabling faster product releases for clients.
  • Championed adherence to industry best practices within the development team, resulting in consistently high-quality deliverables across all projects undertaken.

Manufacturing Engineer

Circle Manufacturing Company
1997.04 - 1998.05
  • Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
  • Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
  • Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
  • Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.

Education

Master of Science - Computer Science

University of Wisconsin-Milwaukee
Milwaukee, Wisconsin
12.2003

Bachelor of Science - Manufacturing Engineering

University of Wisconsin-Stout
Menomonie, Wisconsin
06.1993

Skills

    • IT Asset Management
    • Information Security Policies
      • IT Budgeting
      • IT Risk Assessment

Accomplishments

Cogent in the language of technology balanced with intuitiveness and interpersonal communication. A highly creative collaborator with a record of leading change through innovation and mentorship. Results-focused. Self starter.

Certification

  • Data Scientist, University of North Carolina - December 2025
  • Artificial Intelligence Associate Certificate, University of North Carolina - June 2024
  • Rapid Developer Certification, Mendix (low-code platform) - June 2023
  • Intermediate Developer Certification, Mendix (low-code platform - October 2023
  • Advanced Web Skills Certificate, University of Wisconsin-Milwaukee - November 2013
  • Mobile Application Development Certificate, University of Wisconsin-Milwaukee - November 2013
  • ITIL Intermediate in IT Service Design, Information Technology Infrastructure Library - May 2018
  • ITIL Foundations in Service Management, Information Technology Infrastructure Library - April 2015
  • Akamai User Council (Founding Member) - 2013-2014

Timeline

IT Technical Lead

Harley Davidson Motor Company
2008.04 - Current

Senior Application Developer

Connecture, Inc.
2005.04 - 2008.04

Software Engineer

Johnson Controls, Inc.
2004.03 - 2005.04

Software Designer

Agfra (Mitra Corporation)
2000.06 - 2004.02

Manufacturing Engineer

Circle Manufacturing Company
1997.04 - 1998.05

Master of Science - Computer Science

University of Wisconsin-Milwaukee

Bachelor of Science - Manufacturing Engineering

University of Wisconsin-Stout
  • Data Scientist, University of North Carolina - December 2025
  • Artificial Intelligence Associate Certificate, University of North Carolina - June 2024
  • Rapid Developer Certification, Mendix (low-code platform) - June 2023
  • Intermediate Developer Certification, Mendix (low-code platform - October 2023
  • Advanced Web Skills Certificate, University of Wisconsin-Milwaukee - November 2013
  • Mobile Application Development Certificate, University of Wisconsin-Milwaukee - November 2013
  • ITIL Intermediate in IT Service Design, Information Technology Infrastructure Library - May 2018
  • ITIL Foundations in Service Management, Information Technology Infrastructure Library - April 2015
  • Akamai User Council (Founding Member) - 2013-2014
Paul Schultz