Paul Schwartz
Philadelphia
Summary
Experienced Appliance Repair Technician specializing in diagnostic techniques, electrical troubleshooting, and preventative maintenance. Proven ability to provide accurate customer estimates and deliver exceptional service.
Overview
25
25
years of professional experience
Work History
Appliance Repair Technician
Owner/Operator
Philadelphia
06.2000 - Current
- Diagnosed appliance issues using specialized tools and techniques.
- Repaired various home appliances, including washers and refrigerators.
- Provided excellent customer service during on-site visits.
- Maintained inventory of parts and tools for efficient repairs.
- Collaborated with clients to understand appliance concerns and solutions.
- Conducted routine maintenance on appliances to ensure optimal performance.
- Educated customers on appliance care and troubleshooting basics.
- Documented repair processes and client interactions for future reference.
- Disassembled broken and defective equipment to facilitate repairs.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Replaced defective wiring and other parts.
- Provided customers with estimates of repair costs.
- Repaired refrigerators by replacing worn gaskets or thermostats.
- Inspected, tested, and repaired electrical components of appliances.
- Educated customers about proper care of their appliances.
- Adjusted valves, belts, switches, and controls to ensure optimal performance.
- Identified potential issues that may arise with an appliance before completing a repair.
- Ordered supplies, tools and equipment to complete repairs.
- Cleaned and lubricated motors, bearings, shafts, fans, filters, hoses, and other parts.
- Installed new appliances according to manufacturer specifications.
- Performed preventative maintenance on all types of appliances.
- Adhered to safety procedures when handling hazardous materials.
- Followed up with customers after service call completion.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Provided technical support over the phone for customers who need assistance with their appliances.
- Maintained records of service calls made including customer contact information.
- Assisted in training new technicians on repair techniques.
- Connected wiring to a variety of electronic components.
- Assembled appliance components following installation instructions.
- Resolved customer complaints in a timely manner.
- Documented all work performed in accordance with company policies and procedures.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Conducted circuit tests to locate shorts and grounds.
- Recommended replacement parts and routine maintenance.
Education
Electrical Technology
Lyons Technical Institute
Philadelphia, PA04-1984
Skills
- Diagnostic techniques
- Appliance repair
- Electrical troubleshooting
- Customer estimates
- Preventative maintenance
- Parts ordering
Affiliations
Current Commodore of Wissinoming Yacht Club since 2015
Timeline
Appliance Repair Technician
Owner/Operator
06.2000 - Current
Electrical Technology
Lyons Technical Institute