Paul Seegers

Bartender/Waiter/Trainer

Bin 23

Granger, IN

04.2024 - 08.2024

Demonstrated exceptional customer service skills by greeting every customer with a smile and engaging them in conversation.
Maintained consistency in beverage preparation, following recipe guidelines.
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Processed payments accurately and efficiently with POS system.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Resolved customer complaints in a professional manner.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Adhered to state regulations regarding serving alcohol responsibly.
Performed opening and closing duties including restocking supplies.
Attended regular training sessions to stay updated on new products or trends.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Participated in weekly team meetings to discuss goals and objectives set by management.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Collected and organized daily till totals and tips.
Completed regular bar inventories and daily requisition sheets.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Effectively multitasked within fast-paced environment.
Greeted guests with friendliness and professionalism.
Remained calm and poised during busy periods, promoting great customer service to guests.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Provided excellent customer service to ensure repeat customers.
Brought food and beverages to tables in a timely manner.
Checked with customers to ensure that they were enjoying their meals.
Assisted with setting up the dining area before shift began.
Ensured all dishes were prepared according to recipe standards.
Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Set up banquet rooms for special events including weddings, parties, business meetings.
Informed customers of daily specials in an engaging manner.
Suggested additional items to customers based on their preferences and needs.
Answered phone calls for reservations or takeout orders in a professional manner.
Assisted cooks by prepping ingredients for meals prior to service times.
Reconciled cash drawers at the end of shifts to verify sales totals.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Calculated charges, issued table checks, and collected payments from customers.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Summary

Overview

Work History

Bartender/Waiter/Trainer

Bartender/Waiter/Trainer

Education

High School Diploma -

Some College (No Degree) - Psychology

Skills

Timeline

Bartender/Waiter/Trainer

Bartender/Waiter/Trainer

High School Diploma -

Some College (No Degree) - Psychology

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