Versatile professional with skills in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Awarded for exceptional customer service. Detail-oriented individual with exceptional communication and project management skills, proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Computer Aided Ordering Technician
Defense Commissary Agency (This is a federal job)
08.2021 - 05.2023
Places orders for store replenishment based on system recommendations and current inventory
Generates daily, weekly and monthly reports for item analysis
Improves or establishes filing systems, digital and hardcopy for Customer requests, generated reports and inventory documents
Addresses customer complaints and concerns regarding item availability and needs of customer
Maintains current file system while reviewing efficiency and storage requirements in accordance with records management standards
Plans and executes inventory management to ensure sufficient stock levels
Conducts layout projects and ensures products are displayed according to given diagrams
Coordinates with vendors and suppliers regarding project requirements and time frames.
Store Worker
Defense Commissary Agency (This is a federal job)
10.2016 - 08.2021
Organizes stock on hand in storage areas
Maintains adequate stock of resale items
Identifies items received incorrectly or not currently in system to be returned to distributor
Identifies any obvious spoilage, damage, and out-of-date merchandise
Ensures work areas are kept clear and organized to best of ability
Receives, supplies, equipment and resale items
Operates computer system that calculates and marks prices, and determines weights of merchandise
Transports items to shelving and display areas
Identifies products with missing, mislabeled or damaged labels and informs supervisor of required changes/replacement
Assists customers with location items and requesting items that are not normally carried in our store.
Archives Technician
National Archives and Records Administration (This is a federal job)
10.2015 - 08.2016
Searches specifically identified accessions for documents and multiple accessions of self-indexing documents arranged alphabetically by name and by date of issue
Performs basic clerical and technical support tasks associated with daily reference service
Receives requests by courier and by telephone, sorts requests in types of searches needed
Searches for requested records from various filing systems using finding finding aids
Refiles previously referenced files to original container, returning entire boxes of previously referenced material to the proper shelving locations
Interfiles or adds new record material into retired files
Uses knowledge of various file systems to ensure that interfile material is added to correct file
Processes incoming requests and assigns employee daily work loads
Performs when necessary various disaster recovery tasks, such as covering records with plastic sheeting, removing wet records from shelving, drying and re-boxing records
Provides assistance and instruction in reference procedures, methods, techniques and terminology to new and less experienced employees
Analyzes requests submitted by individuals and organizations seeking information that is contained in organizational and non-organizational records maintained at the facility
Develops alternate leads to locate requested information when requests submitted are insufficient
Utilizes appropriate automated retrieval systems to determine possible records locations
Performs research by collating and consolidating pieces of information together from a variety of sources in order to locate organizational records
Coordinates with coworkers for assistance in locating requested information when necessary and with the requester for additional information if needed
Conducts examinations of records for pertinent information while interpreting and clarifying items peculiar to a particular branch and period of service
Performs miscellaneous duties as assigned including work within the section such as refiling and interfiling organizational records.
Store Worker
Defense Commissary Agency (This is a federal job)
02.2014 - 06.2015
Maintains adequate stock of resale items
Identifies any obvious spoilage, damage, and out-of-date merchandise
Receives, supplies, equipment and resale items
Operates a computer system that calculates and marks prices, and determines weights of merchandise
Transports items to shelving and display areas
Assists customers with location items and requesting items that are not normally carried in our store.
Intelligence Analyst
US Army
01.2010 - 08.2013
Drafted standard operational procedures for brigade level intelligence section as well as tactical standing operational procedures during deployment to Afghanistan
Maintained and organized personnel files and folders for all incoming and outgoing security clearance holders for Headquarters and Headquarters Company, brigade intelligence Section
Maintained and organized excel spreadsheet containing over ten thousand data entries, searchable under nine different criteria per entity
Loaded and unloaded items from sensitive storage in both stateside and combat situations
Developed route assessments and assisted in mission planning for operations during deployment
Managed and Inventoried over one million USD of equipment and computer systems during Operations Enduring Freedom in a hostile environment with zero percent loss of inventory
Coordinated surveillance utilizing up to ten airborne platforms on separate hostile locations and reported criminal activity, providing an eighty percent increase of provided coverage from previous organization
Provided base security and defense in a hostile environment utilizing predictive analysis and trending data to determine likely points of failure with solutions to prevent such incidents.
Education
High School Diploma -
Foxcroft Acadamey
Dover-Foxcroft, ME
06.2007
Skills
Customer Service
Tech-Savvy
Written Communication
Document and Report Preparation
Records Management
Information retrieval
Research abilities
Data entry proficiency
MS Office and G-Suite Software Proficiency
Timeline
Computer Aided Ordering Technician
Defense Commissary Agency (This is a federal job)
08.2021 - 05.2023
Store Worker
Defense Commissary Agency (This is a federal job)
10.2016 - 08.2021
Archives Technician
National Archives and Records Administration (This is a federal job)
10.2015 - 08.2016
Store Worker
Defense Commissary Agency (This is a federal job)
02.2014 - 06.2015
Intelligence Analyst
US Army
01.2010 - 08.2013
High School Diploma -
Foxcroft Acadamey
Similar Profiles
Cathryn Joy ForbesCathryn Joy Forbes
Computer Assisted Ordering Technician at Defense Commissary Agency (This is a federal job)Computer Assisted Ordering Technician at Defense Commissary Agency (This is a federal job)