Paul Snitkin
Houston,Texas
Summary
National Sales Director, Regional Operations, & Division President Strategic and highly influential leader from leading security enterprises, applying more than 30 years of experience to exceptional team performance, relationship management, and bottom-line performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
Division President
HomePro Technologies
01.2018 - 10.2024
- Responsible for executing the overall strategic direction of the company financial performance, operational excellence and the security sales divisions
- This role requires a strong combination of leadership, business acumen, and industry expertise to drive growth, profitability, and world class customer satisfaction.
Central District Vice President
Vector Security
01.2013 - 01.2017
- Responsible for managing and directing all aspects of the assigned geographic field operations to include P&L responsibility of $30M, Sales, Installation, Service and those other functions of the company that support the customer facing organization
- This position assists the COO in planning and executing upon the business plans that result in the successful growth of the company
- Successfully delivered four years in a row, double digit BOP growth, reduced direct costs and controlled and/or expanded all margins.
Regional Director
Devcon Security
01.2011 - 01.2013
- Reported to Executive Vice President, responsible for Sales and Operations
- Successfully opened 8 new branches in the Northeast
- Hired, trained and supervised General and Operations Managers
- Responsible for fiscal plan, expense review, budget preparation and overall management of the Northeast Region
- Responsible for Risk Management, Sales and Budget Forecasting, Time and Materials, sales commissions and staffing
- Effectively lead team in continued business development, negotiations and closings.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
Regional Director
Brinks Home Security (Acquired by ADT)
01.2007 - 01.2011
- Realized transformational leadership through coordination of branch and field operations for the Northeast Region to include oversight of over 250 employees
- Focused on resource management, quality assurance, world-class customer service, customer retention, revenue generation and controlling direct cost
- Appointed Brand Ambassador (Broadview) during corporate spin-off from parent company and disseminated information regarding key organizational changes to regional staff
- P&L responsibility of 25M
- Replaced under-performing General Managers and Operations Managers with top talent and oversaw operations improvements resulting in elevation of regions mid-rank in operations performance to No 1 in company
- Improved communications throughout the region, ensured self-ownership of staff performance, headed team-building events resulting in a reduction of turnover among Technicians by 28% and increased tech by utilization by 12%
- Reduced non-revenue driven service calls, reduced by 23% tech rework service calls that resulted in fewer customer complaints.
- Attended weekly meetings to discuss and optimize strategies.
- Represented company at various national and global events.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
General Manager
Brinks Home Security
01.2002 - 01.2007
- Achieved outstanding management of operations through business development, account retention, staff recruitment, development, performance management and P&L control
- After complete makeover of Sales and Operations, the branch held continuous ranking in the Top 5 in the country for Sales and Operations
- Improved staff recruitment process and facilitated high impact training programs, resulting in decrease in turnover among sales staff from 80% to 20%
- 2006-2009 Top 3 Operations Branch Nationally
- Lead the Columbus Branch to finalist ranking for Branch of the Year 2006-2009, winning 2008 Northeast Branch of the Year.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
National Sales Director
Brinks Home Security
01.1997 - 01.2002
- Responsible for the facilitation of Brinks University, Sales Training and General Manager/Sales Manager training programs
- Delivered critical business and career development programs to maximize sales performance and results
- Assisted with creation and implementation of new sales and promotional material
- Conducted Regional Sales Conferences
- Fostered professional growth through mentoring relationships and a focus on training and development.
Sales Manager
Brinks Home Security
01.1995 - 01.1997
- Revitalized position through expansion of sales staff from 4 to 16, oversight of training programs, participation in establishment of sales goals, evaluation processes and improvement plans
- Increased branch ranking to Top 5 in the country
- Increased Closing by 22%
- Delivered more than 1000 installations in a single month, resulting in record breaking performance
- Received Ring of Honor for outstanding sales performance
- Certified DDI Targeted Selection Process
- Certified Brinks Leadership Essentials.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Security Sales Consultant
Brinks Home Security
01.1993 - 01.1995
- Applied 10-step presentation process to design and sell security systems and monitoring services to homeowners and businesses
- Prospected referrals attained through door knocking, new customers, business and networking relationships
- Exceeded Performance Standards
- Self-Generated 40% of business
- Ranked consistently in the Top 20 of commission earners.
- Demonstrated products and specific features at customer locations and special events.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Education
Skills
- Strategic Leadership: Develop and execute a comprehensive division strategy aligned with the company's overall goals
- Financial Performance: Oversee the division's financial performance, including budgeting, forecasting, and cost management Ensure profitability and return on investment
- Operations Management: Direct and optimize operational processes, including sales, marketing, customer service, and supply chain management
- Sales Leadership: Lead and motivate a team of sales professionals to achieve revenue targets and drive market share growth
- Direct Reports: Manage and develop a team of direct reports, including regional sales managers, sales development managers and operations managers
- Inventory Management: Ensure efficient inventory management practices to optimize stock levels, minimize costs, and avoid stockouts
- World Class Customer Satisfaction: Foster strong customer relationships, address customer needs and concerns, and drive customer satisfaction
- Risk Management: Identify and mitigate potential risks to the division's operations and financial performance
- Industry Knowledge: Stay current on industry trends, regulations, and competitor activities
- Cross-functional team leadership
- P&L Management
- Mergers and Acquisitions
Timeline
Division President
HomePro Technologies
01.2018 - 10.2024
Central District Vice President
Vector Security
01.2013 - 01.2017
Regional Director
Devcon Security
01.2011 - 01.2013
Regional Director
Brinks Home Security (Acquired by ADT)
01.2007 - 01.2011
General Manager
Brinks Home Security
01.2002 - 01.2007
National Sales Director
Brinks Home Security
01.1997 - 01.2002
Sales Manager
Brinks Home Security
01.1995 - 01.1997
Security Sales Consultant
Brinks Home Security
01.1993 - 01.1995
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