Paul Spencer
Fairburn,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Care Provider
Beas Private Home Healthcare
09.2023 - Current
- Developed and implemented care plans for clients.
- Provided mobility assistance such as walking and regular exercising.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Forklift Operator/Warehouse Lead
FedEx
04.2022 - Current
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Contributed to sustainability efforts by properly disposing of damaged or expired products in compliance with company policies as well as local regulations.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Promoted operational efficiency by maximizing loads on each transfer.
- Maneuvered forklift safely in congested and confined areas using skill and technique.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Trained employees on equipment operation and safety protocols.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Adhered to industry best practices for warehousing, material handling, and documentation.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Janitorial Cleaner
James Kirk And Son
01.2005 - Current
- Confirmed all cleaning tools and equipment were stored properly after use.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Operated buffers and burnishers to clean and polish floors.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Replaced light bulbs and other electrical fixtures as needed.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Provided assistance to other staff members with cleaning of difficult areas.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
- Trained and coached new team members in steam cleaning carpets and upholstery.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Optimized energy usage within facilities through responsible light management practices, turning off unused spaces'' lights.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
Dock Supervisor
Dillards Department Store
10.2020 - 04.2022
- Hired and trained new personnel in safety practices, employer policies, performance requirements and job duties.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Communicated and coordinated with various departments to verify operational peak performance.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Operated computer systems and internal software to track and record cargo movements.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Maintained accurate records of shipment details, ensuring all documentation was complete and up to date.
- Used hand-held scanners and physical logs to accurately track item movements.
- Handled day-to-day shipping and receiving overseeing more than 1000 packages per week.
- Prepared contracts, invoices, and shipping documents, using Microsoft word and Google.
- Streamlined cargo handling procedures for increased efficiency and reduced turnaround times.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Enforced team adherence to safety regulations and protocols.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Conducted regular audits of dock processes, recommending changes for enhanced effectiveness when necessary.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Trained new team members on proper and safe use of tools and equipment.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
Forklift Operator
Smart Staffing (Clorox)
08.2019 - 10.2021
- Removed orders from storage, wrapped and staged for shipments.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Promoted effective communication among team members regarding location changes or special instructions related to specific products handled by the clamp lift operator,slip-sheet operator., and Layer line operator.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Assessed equipment for damage, wear, battery life, and fluid levels.
General Contractor
Soto Wash Crew
11.2017 - 07.2020
- Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Achieved customer satisfaction by providing high-quality professional service.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Upheld high standards in cleanliness and appearance of the workspace, contributing to a positive customer experience.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Boosted efficiency by organizing tools and supplies in an accessible manner, reducing time spent searching for items during shifts.
- Ensured compliance with local environmental regulations regarding wastewater disposal from truck washing activities.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
General Contractor
1kleen
08.2017 - 08.2018
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated exceptional problem-solving skills while troubleshooting mechanical issues as they arose during operation of boom trucks.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Operated buffers and burnishers to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
Kitchen Manager/Restaurant Bar Manager
The Tavern At Camp Creek
08.2015 - 09.2016
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented staff training programs that focused on product knowledge, customer service skills, and sales techniques to boost overall performance.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Followed strict recipes and drink measurements to minimize product used.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Oversaw food preparation and monitored safety protocols.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
Shift Manager
McDonald's
02.2013 - 02.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Trained and mentored new employees to maximize team performance.
- Supervised ongoing daily production phases.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
Forklift Operator
TRN Staffing (Air Towne And Freight)
10.2012 - 01.2013
- Adhered strictly to OSHA regulations for safe forklift operation, minimizing the risk of accidents and promoting a secure work environment.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Grill Cook
Sodexho Dining Services
02.2008 - 08.2012
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Verified order accuracy and quality ahead of service to maintain standards.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Stored and handled goods correctly to maintain freshness and condition.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree -
Fort Valley State University
Fort Valley, GAHigh School Diploma -
Creekside High School
05.2006
Skills
- Staff Development
- Workflow Coordination
- Client documentation
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Disability Support
- Heavy Equipment Operation
- Automated Machinery Operation
- Dock Operations
- RFID Tracking
- Clamp Truck
- Slip-sheet Truck
- Heavy industrial equipment
- Familiar with WMS
- Material Loading and Unloading
Certification
- HCA - Home Care Aide
- Certified Forklift, Slip-Sheet, Clamp, Layer driver Clorox - 2019-2021
- Certified Forklift, Layer, Electric pallet-jack driver Fedex-2022-2024
Timeline
Home Care Provider
Beas Private Home Healthcare
09.2023 - Current
Forklift Operator/Warehouse Lead
FedEx
04.2022 - Current
Dock Supervisor
Dillards Department Store
10.2020 - 04.2022
Forklift Operator
Smart Staffing (Clorox)
08.2019 - 10.2021
General Contractor
Soto Wash Crew
11.2017 - 07.2020
General Contractor
1kleen
08.2017 - 08.2018
Kitchen Manager/Restaurant Bar Manager
The Tavern At Camp Creek
08.2015 - 09.2016
Shift Manager
McDonald's
02.2013 - 02.2016
Forklift Operator
TRN Staffing (Air Towne And Freight)
10.2012 - 01.2013
Grill Cook
Sodexho Dining Services
02.2008 - 08.2012
Janitorial Cleaner
James Kirk And Son
01.2005 - Current
No Degree -
Fort Valley State University
High School Diploma -
Creekside High School
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