Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Project Assistant
Jacobs Engineering
10.2024 - Current
Supported day-to-day operations of the office, assisting a team of 10 staff members with scheduling, correspondence, and administrative tasks to ensure smooth workflow.
Coordinated company events and meetings, managing logistics and communication.
Trained and onboarded new administrative staff, providing them with tools and resources that helped them become productive within their first month.
Reported regularly to managers on project budget, progress, and technical problems.
Worked with senior leadership to complete complex projects on time and under-budget.
Completed multiple tasks simultaneously to optimize project completion.
Business Development Associate
Sifted
08.2021 - 06.2024
Developed business pipeline using cold and warm techniques.
Negotiated and closed high-value contracts with Fortune 500 companies.
Negotiated contracts and closed sales with new and existing clients.
Led cross-functional teams to successfully launch new product lines, resulting in an increase in customer acquisition and retention.
Used SalesForce to handle current portfolio and prospective leads.
Conducted market research and analysis to identify new business opportunities and target markets, resulting in an increase in client base.
Administrative Assistant
St Timothy Catholic Church
01.2014 - 07.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Transcribed and organized information to assist in preparing speeches and presentations.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Created detailed expense reports and requests for capital expenditures.
Interacted with vendors, contractors and professional services personnel to
receive orders, direct activities and communicate instructions.
Processed invoices and expenses using QuickBooks to facilitate on-time
payment.
Experience hiring employees and interviewing them.